4Click the Configuration link.
5Click the TCP/IP link.
6Click the Set Stati c IP Address link.
7Type the IP address you want to assign to the printer in the IP Address field.
8Click the Submit button.
The Submitting Selection message appears.
Confirm that the IP address is updated by typing the static IP address in t he browser address field and checking to
see if the printer Web page reloads.
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
Some wireless routers have documented defects that were identif ied and resolved by the manufacturers. Visit the
company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer.
Check the manual that came with your wireless router if you are not sure how to reach the manufacture r Web site.
CHECK FOR WIRELESS ADAPTER UPDATES
If you are having trouble printing from one particular computer, che ck the Web site of the manufacturer of the
network adapter card in that computer. It is possible that there is an updated driver available that could res olve the
issue.
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
While it is possible to successfully mix 802.11b, 802.11g, and 802.11n devices on the same wi reless network, the
faster devices will sometimes prevent the slower devices from communica ting. Wireless devices are des igned to wait
for a gap in wireless network communications before attempting t o send information. If newer, faster devices are
constantly using the wireless network, then older, slower devices will not have a chance to send data.
Try only turning on the network devices of the same type and see if ne twork communications improve. If this solves
the problem, you may want to upgrade your older devices with newer ne twork adapters.
PURCHASE A NEW ROUTER
If your router is several years old, it may not be fully compatible with the new er wireless devices on your network.
Consider purchasing a newer router that is fully compliant with the 802.11 IEEE specifications.
Troubleshooting
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