11 Solve setup problems
Problem | Solution | |
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Nothing appears on the scanner display. | The scanner and the printer are not talking to each other. | |
| 1 | Turn the printer off and then back on. |
| 2 | Turn the printer off, and unplug the scanner. Make sure all cables |
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| and cords are connected, and then plug the scanner in before |
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| turning on the printer. |
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The control panel is not responding. | Make sure the printer is turned on. | |
| Note: Remember to plug the scanner in before turning on the printer. | |
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Scanner is not working | 1 | Make sure the scanner is unlocked. See step 1 on page 43. |
| 2 | Turn the printer off, and unplug the scanner. Make sure all cables |
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| and cords are connected, and then plug the scanner in before |
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| turning on the printer. |
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Test document did not print | 1 | Verify that each electrical outlet has power. |
| 2 | Make sure all cables and power cords are properly seated. |
| 3 | Restart the test job. |
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Unable to send or receive faxes | 1 | Make sure the telephone fax line cable is properly connected to the |
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| fax modem port on the print server and to the fax phone outlet. |
| 2 | Repeat the fax setup. See Fax setup on page 45. |
| 3 | See the online information on the MFP Software and |
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| Documentation CD. Click View Documentation Use MFP |
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| Solving fax problems. |
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Getting more help
Launch the printer Software and Documentation CD, and then click Contact Lexmark for a complete list of phone numbers and Web sites.
Solve setup problems
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