Trouble shooting
This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy for you to correct yourself.
Message | Possible causes | Possible Solutions | |
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| There is no SIM card in | Make sure the SIM card is correctly | |
SIM error | the phone or it is inserted | ||
inserted. | |||
| incorrectly. | ||
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| ||
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| |
No network | Signal weak | Move towards a window or into an | |
open area. Check the service provider | |||
connection | Outside GSM network area | ||
coverage map. | |||
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| ||
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| |
| To change a security code, |
| |
Codes do not | you will need to confirm |
| |
the new code by entering | Contact your Service Provider. | ||
match | |||
it again. The two codes you |
| ||
|
| ||
| have entered do not match. |
| |
|
|
| |
Function | Not supported by Service |
| |
Provider, or registration | Contact your Service Provider. | ||
cannot be set | |||
required |
| ||
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| ||
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| |
Calls not | Dialling error | New network not authorised. Check | |
New SIM card inserted | for new restrictions. Contact Service | ||
available | |||
Charge limit reached | Provider or reset limit with PIN 2. | ||
| |||
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|
| |
| On/Off key not pressed long | Press the On/Off key down for at least | |
Phone cannot | enough | two seconds. | |
Battery flat | Charge battery. Check the charging | ||
be switched on | |||
| indicator on the display. | ||
|
| ||
| Battery contacts dirty | Clean the contacts. | |
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LG GW520 User Guide
