Liebert Comprehensive Troubleshooting for GXT3 Beeping and 3000VA Issues

Troubleshooting

7.1.2Audible Alarm

An audible alarm will sound in conjunction with the visual indicators to indicate a change in UPS operating status. The audible alarm will sound as described in Table 9.

Table 9	Audible alarm description
	Condition	Alarm
Battery discharge		Half-second beep every 10 seconds
Low battery		Two half-second beeps every 5 seconds
UPS fault, load on bypass		1-second beep every 4 seconds
UPS fault, no power to load		Continuous
Overload		Half-second beep every half second
Battery replacement		2-second beep every 60 seconds
Battery loss		Continuous
Wiring problem (loss of proper grounding for UPS)		Continuous
Bypass reminder		1-second beep every 2 minutes

7.2Troubleshooting

In the event of an issue with the UPS, refer to Table 10 to determine the cause and solution. If the fault persists, contact Emerson® Channel Support.

Table 10 Troubleshooting table

Problem	Cause	Solution
UPS fails to start when the	UPS is short-circuited or	Ensure UPS is Off. Disconnect all loads and ensure
On/Alarm Silence/Manual		nothing is lodged in output receptacles. Ensure loads
	overloaded
Battery Test button is pressed		are not defective or shorted internally.
	UPS is not plugged in	UPS is operating from battery mode. Ensure UPS is
		securely plugged into the wall receptacle.
	UPS input protection fuse has	UPS is operating from battery mode. Save data and
		close applications. Replace UPS input fuse, then restart
Battery indicator is illuminated	blown/opened
		UPS.
		UPS is operating from battery mode. Save data and
	Mains power is out of tolerance	close applications. Ensure mains supply voltage is
		within acceptable limits for UPS.
	Batteries are not fully charged	Keep UPS plugged in continuously at least 24 hours to
		recharge batteries.
UPS has reduced battery	UPS is overloaded	Check load level indicator and reduce the load on the
		UPS.
backup time
	Batteries may not be able to	Replace batteries. Contact your local dealer, Emerson
		representative or Emerson Channel Support for
	hold a full charge due to age
		replacement battery kit.
Fault and Bypass indicators		Check load level indicator and remove non-essential
and all LED segments of	UPS is overloaded or load is
		loads. Recalculate the load and reduce number of loads
battery level indicator are	faulty
		connected to UPS. Check load for faults.
illuminated
		Ensure UPS is not overloaded, ventilation holes are not
Fault and Bypass indicators	UPS has been shut down due	blocked and room ambient temperature is not
		excessive. Wait 30 minutes to allow UPS to cool, then
and diagnostic A indicator are	to temperature condition; load
		restart UPS. If UPS cannot restart, contact your local
illuminated	is on bypass power
		dealer, Emerson® representative or Emerson Channel
		Support.
Fault and Bypass indicators	UPS internal DC bus	UPS requires service. Contact your local dealer,
and diagnostic B indicator are
	overvoltage	Emerson representative or Emerson Channel Support.
illuminated

Liebert® GXT3™ 30