M A G M A
My Computer Hangs During Power Up
If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem:
1.Shut off the computer (first) and then the MAGMA expansion system and verify that all cards and cables are installed correctly. Reapply power first to the expansion system and then to the computer.
2.If it still hangs, remove all 3rd Party PCI cards and try booting up without any cards installed.
a.If it still hangs, remove the MAGMA PCI expansion host card from the computer and try booting up without the MAGMA expansion system attached.
i.If it boots up OK without the MAGMA expansion system attached, call Magma Technical Support.
ii.If it still hangs, the problem is in the computer and not with the MAGMA expansion system or the 3rd Party PCI cards.
b.If it boots up OK without any 3rd Party PCI cards installed, try adding only one card and see if it boots up.
i.If it boots up OK with one card in it, shut it down (in the proper order, of course) and swap cards. Repeat this until all cards have been tested. If they all test OK, then add them back one at a time until you find the combination that doesn’t work, or you are running fine. If you find a bad card, call Technical Support. If you don’t – congratulations, you fixed it!
ii.If it still hangs up, try a different card – this one is probably bad (or has driver problems). If the second cards works, troubleshoot the first card. If the second card also fails, call Technical Support.
Chapter 7 Troubleshooting | 31 |
