Symptom

 

Cause

 

Solution

Page

 

 

 

When the surround mode is set to

 

There is no sound

The surround mode is set to

STEREO, no sound will come from

 

STEREO.

the surround speakers. Set the unit

 

from the surround

 

speakers.

 

 

to another surround mode.

 

SURROUND = NO is selected on

Set SURROUND to YES.

22

 

 

the SPEAKER CONFIG menu.

 

 

 

 

 

The PL IIx mode or other 6.1 or

 

 

 

 

7.1 channel surround sound mode

See the surround mode table.

38

 

has not been set as the surround

 

 

 

 

 

mode.

 

 

 

There is no sound

SURROUND BACK = NO is

Set SURROUND BACK to YES or

 

from the surround

selected on the SPEAKER CONFIG

22

back speakers.

menu.

2CH.

 

 

 

 

 

Connection has been made to

Connect the speaker to

 

 

SURROUND BACK R even though

 

 

SURROUND BACK L when

8, 22

 

the system is being used with the

SURROUND BACK is set to YES.

 

 

surround back speakers set to YES.

 

 

The subwoofer is not turned on.

Turn on the power to the

 

 

The subwoofer level is too low.

 

subwoofer.

22

 

• SUBWOOFER = NO is selected

• Raise the subwoofer level.

 

 

 

 

on the SPEAKER CONFIG menu.

• Select SUBWOOFER = YES.

 

There is no

FRONT : FULL RANGE is set on

When SW PLUS+ is selected as

 

on the SPEAKER X-OVER menu,

the SUB W MODE setting, the

 

sound from the

SUB W MODE: NORMAL is set

bass components are played from

19, 23

subwoofer.

on the SYSTEM SETUP menu, and

the front speakers and subwoofer,

 

 

an analog or PCM source is being

and the sound heard may be

 

 

played.

unnatural because of interference.

 

 

The playback source does not

 

 

 

 

contain any LFE or sound in the low

 

 

 

range.

 

 

 

Cannot select the

There is no interchangeability in the

Use 2-channel DTS input signals,

NEO:6 mode.

input signals.

PCM input signals or analog input

signals.

 

 

 

 

 

NIGHT mode does

 

 

 

 

 

not function.

A source that is not recorded in

Use a source recorded in Dolby

 

(Only applies to

Dolby Digital is being played.

Digital.

units with NIGHT

 

 

 

 

 

 

mode)

 

 

 

 

 

Cannot select the

The surround modes available are

 

 

 

desired surround

limited by input signal and speaker

See the surround mode table.

38

mode.

settings.

 

 

 

 

The unit is connected using an

• Use a digital (optical or coaxial) or

 

 

 

analog connection.

 

HDMI connection.

 

A noise is

The player is conducting search

Noise may occur during search

 

generated during

 

playback.

 

playback depending on the

9, 11

playback of DTS-

Some inappropriate digital

 

component. There is nothing

 

 

encoded CDs, etc.

 

processing (level adjustment,

 

wrong with the unit.

 

 

 

change of sampling frequency,

See the player's instruction

 

 

 

etc.) is happening in the player.

 

manual.

 

ENGLISH

TROUBLESHOOTING

Symptom

 

Cause

 

Solution

Page

NAMESAND

FUNCTIONS

Cannot play back

The digital signal output of the

See the instruction manual of the

 

 

 

 

audio like Dolby

 

 

 

 

player, etc., is set to PCM.

 

player, etc.

 

 

 

Digital or DTS.

 

 

 

CONNECTIONS

The unit is connected using an

Use a digital or HDMI

 

(Indicator does not

 

 

light up.)

 

analog connection.

 

connection.

 

BASIC

 

 

 

 

 

 

The player or other source

Connect a component (with

 

Cannot play back

 

component does not support

 

HDMI version 1.3a or higher)

 

 

these audio mode outputs.

 

which supports Dolby TrueHD

 

audio like Dolby

 

 

 

and DTS-HD.

11

 

 

TrueHD or DTS-HD.

 

 

 

 

 

The audio output of the player is

Set the output so that the source

 

 

(Indicator does not

 

not set properly.

 

component will be able to output

 

 

OPERATION

light up.)

 

 

 

BASIC

• The HDMI connections have not

 

these audio modes.

 

 

 

 

 

 

been performed.

 

 

 

When playing a CD

 

 

 

 

 

on a DVD player,

Depending on the player, the digital

 

 

 

 

 

 

 

 

the next track is

signal may be interrupted when a

If using such a DVD player, you

 

 

 

played with part

track is skipped. The start of the

can play back the audio without

10

ADVANCED

CONNECTIONS

of the beginning

song may be slightly interrupted in

problem by using an analog

 

missing when track

order to determine the surround

connection.

 

skipping, etc., is

system.

 

 

 

conducted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SETUP

 

 

 

 

 

 

ADVANCED

OPERATION

 

 

 

 

 

 

TROUBLESHOOTING

 

 

 

 

 

 

OTHERS

35

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Marantz NR1501 manual Troubleshooting