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Symptom |
| Cause |
| Solution | Page | |
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| When the surround mode is set to |
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There is no sound | The surround mode is set to | STEREO, no sound will come from |
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STEREO. | the surround speakers. Set the unit |
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from the surround |
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speakers. |
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| to another surround mode. |
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SURROUND = NO is selected on | Set SURROUND to YES. | 22 | ||||
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| the SPEAKER CONFIG menu. | |||||
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| The PL IIx mode or other 6.1 or |
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| 7.1 channel surround sound mode | See the surround mode table. | 38 | |||
| has not been set as the surround | |||||
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| mode. |
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There is no sound | SURROUND BACK = NO is | Set SURROUND BACK to YES or |
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from the surround | selected on the SPEAKER CONFIG | 22 | ||||
back speakers. | menu. | 2CH. |
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| Connection has been made to | Connect the speaker to |
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| SURROUND BACK R even though |
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| SURROUND BACK L when | 8, 22 | ||||
| the system is being used with the | SURROUND BACK is set to YES. |
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| surround back speakers set to YES. |
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| • | The subwoofer is not turned on. | • | Turn on the power to the |
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| • | The subwoofer level is too low. |
| subwoofer. | 22 | |
| • SUBWOOFER = NO is selected | • Raise the subwoofer level. | ||||
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| on the SPEAKER CONFIG menu. | • Select SUBWOOFER = YES. |
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There is no | FRONT : FULL RANGE is set on | When SW PLUS+ is selected as |
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on the SPEAKER | the SUB W MODE setting, the |
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sound from the | SUB W MODE: NORMAL is set | bass components are played from | 19, 23 | |||
subwoofer. | on the SYSTEM SETUP menu, and | the front speakers and subwoofer, | ||||
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| an analog or PCM source is being | and the sound heard may be |
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| played. | unnatural because of interference. |
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| The playback source does not |
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| contain any LFE or sound in the low |
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| range. |
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Cannot select the | There is no interchangeability in the | Use | − | |||
NEO:6 mode. | input signals. | PCM input signals or analog input | ||||
signals. |
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NIGHT mode does |
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not function. | A source that is not recorded in | Use a source recorded in Dolby |
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(Only applies to | − | |||||
Dolby Digital is being played. | Digital. | |||||
units with NIGHT |
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mode) |
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Cannot select the | The surround modes available are |
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desired surround | limited by input signal and speaker | See the surround mode table. | 38 | |||
mode. | settings. |
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| • | The unit is connected using an | • Use a digital (optical or coaxial) or |
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| analog connection. |
| HDMI connection. |
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A noise is | • | The player is conducting search | • | Noise may occur during search |
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generated during |
| playback. |
| playback depending on the | 9, 11 | |
playback of DTS- | • | Some inappropriate digital |
| component. There is nothing | ||
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encoded CDs, etc. |
| processing (level adjustment, |
| wrong with the unit. |
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| change of sampling frequency, | • | See the player's instruction |
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| etc.) is happening in the player. |
| manual. |
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ENGLISH
TROUBLESHOOTING
Symptom |
| Cause |
| Solution | Page | NAMESAND | FUNCTIONS | |
Cannot play back | • | The digital signal output of the | • | See the instruction manual of the |
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audio like Dolby |
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| player, etc., is set to PCM. |
| player, etc. |
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Digital or DTS. |
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| CONNECTIONS | |||
• | The unit is connected using an | • | Use a digital or HDMI |
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(Indicator does not |
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light up.) |
| analog connection. |
| connection. |
| BASIC | ||
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| • | The player or other source | • | Connect a component (with |
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Cannot play back |
| component does not support |
| HDMI version 1.3a or higher) |
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| these audio mode outputs. |
| which supports Dolby TrueHD |
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audio like Dolby |
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| and | 11 |
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TrueHD or |
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• | The audio output of the player is | • | Set the output so that the source |
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(Indicator does not |
| not set properly. |
| component will be able to output |
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| OPERATION | |
light up.) |
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| BASIC | ||||
• The HDMI connections have not |
| these audio modes. |
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| been performed. |
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When playing a CD |
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on a DVD player, | Depending on the player, the digital |
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the next track is | signal may be interrupted when a | If using such a DVD player, you |
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played with part | track is skipped. The start of the | can play back the audio without | 10 | ADVANCED | CONNECTIONS | |||
of the beginning | song may be slightly interrupted in | problem by using an analog | ||||||
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missing when track | order to determine the surround | connection. |
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skipping, etc., is | system. |
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conducted. |
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| SETUP | ||
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| ADVANCED | OPERATION | |
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| TROUBLESHOOTING | ||
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| OTHERS |
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