Mocomtech CiM-25/600L, IP-Enabled M&C Customer Support, Cdmipsupport@comtechefdata.com

CiM-25/600L IP Enabled M&C	Rev. 1
Preface	CD/CIM25600L.IOM

CUSTOMER SUPPORT

Contact the Comtech EF Data Customer Support Department for:

Product support or training

Information on upgrading or returning a product

Reporting comments or suggestions concerning manuals

A Customer Support representative may be reached at:

Comtech EF Data

Attention: Customer Support Department 2114 West 7th Street

Tempe, Arizona 85281 USA

480.333.2200 (Main Comtech EF Data Number)

480.333.4357 (Customer Support Desk)

480.333.2161 FAX

or, E-Mail can be sent to the Customer Support Department at:

cdmipsupport@comtechefdata.com

Contact us via the web at www.comtechefdata.com.

1.To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or replacement:

2.Request a Return Material Authorization (RMA) number from the Comtech EF Data Customer Support Department.

3.Be prepared to supply the Customer Support representative with the model number, serial number, and a description of the problem.

4.To ensure that the product is not damaged during shipping, pack the product in its original shipping carton/packaging.

5.Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)

For more information regarding the warranty policies, see Warranty Policy, p. xiii.

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