Monessen Hearth SS38 Troubleshooting, Observed Problem Possible Cause Remedy

SS38 Direct Vent Gas Stove TROUBLESHOOTING

WARNING

Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Spark ignitor will not light the	1.	Battery needs replacing	1.	Replace battery
pilot after repeated pressing of	2.	Defective ignitor	2.	Check connections to ignitor. Replace
spark ignitor.				ignitor if ignitor connections are good,
				but there is no spark.
	3.	Misaligned spark electrode	3.	Check for spark arcing from the
				electrode to pilot. Adjust by loosen-
				ing screws on pilot base. Adjust and
				retighten.
	4.	Bad wire.	4.	Replace with new wire.
Pilot will not stay lit.	1.	Defective thermocouple.	1.	A. Check for proper connection of
		Loose thermocouple		thermocouple to rear of valve.
				B. Check thermocouple output.
	2.	Air in gas line	2.	Bleed line. Contact dealer
	3.	No gas	3.	Check shutoff valve and gas supply
				(LPG tank)
Burner will not light when valve	1. Defective switch		1.	Check switch connections. Jump
and burner switch are both on.				wires at switch.
	2.	Defective thermopile	2.	A. Check thermopile output.
				B. Check connections to valve. Con-
				tact dealer.
	3.	Thermostat set too low/defective	3.	Turn up thermostat to start unit.
				Check thermostat connections.
Glass fogs up	1. Normal condition		1.	Allow appliance to warm up. Glass
				will clear. Additives in the gas may
				dirty glass. Clean glass when cool.
Blue flames	1. Normal during start up		1.	Flames will yellow as appliance
				heats up.
Sooting	1. Flame impingement		1.	Check log position. Open shutters to
				increase primary air.

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