What to Do If...

Your phone

Have you inserted a new SIM card? Enter

won’t unlock.

the new PIN. See “SIM PIN” on

 

page 140.

 

Do you have a replacement phone? Enter

 

the default phone unlock code—1234.

 

Did you forget the unlock code? Press the

 

Menu key M and enter the correct

 

Security code to unlock the phone.

 

 

Your PIN is

Enter the PIN unblocking code supplied

blocked.

with your SIM card. See “SIM PIN”

 

page 142.

 

 

Your PIN2 is

Enter the PIN2 unblocking code supplied

blocked

with your SIM card. See “SIM PIN2”

 

page 143.

 

 

Your SIM card

Is the card inserted the right way round?

won’t work.

See “SIM Card Insertion/ Removal” on

 

page 31.

 

Is the gold chip visibly damaged or

 

scratched? Return the card to your

 

Service Provider.

 

Check the SIM contacts. If they are dirty,

 

clean them with an antistatic cloth.

 

 

You can’t cancel

Wait until you are in an area with good

Call Forwarding

network coverage and try again.

or Call Barring.

 

 

 

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Image 161
Motorola E360 manual Won’t unlock, Your PIN is, Blocked, Your PIN2 is, Your SIM card, Won’t work, Or Call Barring