Important: If you unsuccessfully enter the PUK code 10 times, your SIM card is permanently blocked and must be replaced. If this happens, all data is lost. You will get a message to contact TELUS Mobility Client Care. Except for making emergency calls, your handset will not function with a blocked SIM card.

To unblock the PIN:

1Press * # m 1.

2At your TELUS Mobility representative’s request, provide the information needed to give you a PUK code.

3Select Unblock PIN.

4Enter the PUK code.

5Enter a new 4- to 8-digit SIM PIN.

6Re-enter your SIM PIN.

If you entered the codes properly, SIM Unlocked appears on the display.

SIM Card Security

Inserting and Removing Your SIM Card

Important: Do not touch the gold-colored areas of your SIM card.

Switching SIM Cards

When you move your SIM card from one handset to another, your Contacts information will not be erased as the information is stored in the SIM. If you remove your SIM card and use it with another handset, or use another SIM card with your handset, the following information is erased:

The recent calls list

Call forwarding settings

Net alerts

MOSMS drafts, outbox messages, and customized quick notes

Information stored in Memo

Images in My Pictures

3 most recent GPS Enabled locations

Voice records

Voice names

Datebook events

Options set using the Personalize menu

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Motorola H65XAN6RR4BN Inserting and Removing Your SIM Card, Select Unblock PIN, SIM Card Security, Switching SIM Cards