Understanding Status Messages | Motorola H65XAN6RR4BN manual

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting TELUS Mobility Client Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

	Status	Message Description
	Messages

	Number Not in	The number that you entered is not
	Service	valid.
	Service
	User Not	The handset that you called is either
	Available	busy, out of coverage, or turned off.
	Available	Please try again later.
		Please try again later.
	User Not	The person that you called has not
	Authorized	purchased this service.
	Authorized
	Please Try Later	This service is temporarily not
		available. Please try again later.
	Service	This service was restricted by TELUS
	Restricted	Mobility, or this service was not
	Restricted	purchased.
		purchased.

	Status	Message Description
	Messages

	Service Not	You are either out of coverage or
	Available	having problems with provisioning.
	Available
	System Busy	The system is experiencing heavy
		traffic. Please try again later.
	Service Conflict	This service cannot be enabled
		because an incompatible service has
		already been turned on.
	Please Try	An error occurred. Please try again.
	Again
	SIM PIN	You have entered an incorrect PIN
	incorrect. Try	number.
	again.
	Please Enter	You have inserted a SIM card that will
	Special Code	not work with a TELUS Mobility
	Special Code	handset. Contact TELUS Mobility
		handset. Contact TELUS Mobility
		Client Care if you believe this is a valid
		SIM card.
	Self Check Error	A fault was detected with your
	+ Number Code	handset. If this error recurs, note the
		error code and contact TELUS Mobility
		Client Care.
	Self Check Fail	An operational fault was detected with
	+ Number Code	your handset. Note the numeric code,
		turn your handset off, and contact
		TELUS Mobility Client Care.

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Motorola H65XAN6RR4BN manual Understanding Status Messages, Status Message Description Messages

Contents

I670 Telus Handset User’s Guide Page Contents Entering Text Digital Rights Management DRM 107 104109 124 117 Declaration of Conformity Getting Started Getting Started Removing the Battery Door BatteryBattery Charging the Battery Inserting the Battery Battery Charger Removing the BatteryCharging Times Battery Use and Maintenance Powering On and OffActivating your Mike Account Handset Basics Finding Your Phone Number and Private IDFinding Your Phone Number and Private ID OK Key Text AreaDisplay Options Menus and Lists Locating Your SIM Card Locating Your SIM CardSIM Card Security Entering the PIN Turning the PIN Requirement On and Off Changing the PINUnblocking the PIN SIM Card Security Switching SIM CardsInserting and Removing Your SIM Card Select Unblock PIN Inserting Your SIM Card Removing Your SIM Card Antenna AccessoriesFor More Information From the Keypad Mike’s Direct Connect ServiceOne-to-One Private Calls Making Private Calls Calling from the Contacts List Mike’s Direct Connect ServiceFrom Contacts Receiving Private Calls Scroll to Assign Number Setting One Touch PTTOne Touch PTT Call Alerts Using the Call Alert Queue Joining a Talkgroup One-to-Many Group CallsDeleting Call Alerts Sorting Call Alerts Receiving Group Calls Making Group CallsTurning off Group Calls Mike’s Talk AroundTM Using Mike’s Talk Around Mike’s Talk AroundTM Channels and CodesExiting Mike’s Talk Around Talk Range Select Receive All Making and Receiving Code Calls in Mike’s Talk AroundReceive All Channels and Codes Private Only Private Mike’s Talk Around CallsMaking a Private Mike’s Talk Around Call Receiving a Private Mike’s Talk Around Call Making Emergency Calls While in Mike’s Talk AroundTM ModeSetup Options Making Emergency Calls While in Mike’s Talk AroundTM Mode Using State Tone Using Direct LaunchOptions Receiving Phone Calls Making Phone CallsReceiving Phone Calls Call Icons Making Phone Calls Entering the Number to Call Entering the Number to Call Using a Voice NameFrom Datebook Redialing the Last Number Using Speed Dial and Turbo Dial Using SpeakerphoneMissed Phone Calls Using Mute Using MuteMaking Emergency Phone Calls Recent Calls Recent CallsCalls and Call Alerts My Info From Other Handsets Contact Information From Other Handsets Contact Information From Other HandsetsViewing the Recent Calls List Storing Items to Contacts Making Calls From the Recent Calls List Deleting ItemsSelect Delete All Making Calls From the Recent Calls List Contacts Contacts Accessing Contacts Accessing ContactsCreating Entries Assigning a Speed Dial Number or Voice Name Storing Numbers Quickly Selecting an Entry Editing EntriesViewing Entries Viewing the Contacts List Showing Only Private IDs and Talkgroups Deleting EntriesViewing More Details Searching for a Name Select Delete Number Checking CapacityCreating Pauses and Waits Delete a Number or Address International Numbers Call Waiting Advanced Calling FeaturesSwitching Between Calls Select In Call Setup Call Waiting Forwarding All Calls Advanced Calling FeaturesPutting a Call on Hold Call Forwarding Forwarding Missed Calls Turning Off Call ForwardingTurning Off Call Forwarding Making a 3-Way Call Calling 2 PeoplePutting a Call on Hold, Making a Second Call Merging 2 Calls into a 3-Way Call For Answering Calls Setting Flip ActionsCreating Pauses and Waits While Dialing Making International Calls Call Timers Adding Words to the Database Using Word ModeEntering Text Entering a Word Capitalization Special Function KeysChoosing a Language Spaces Voice Mail Setting Notification OptionsMessages Message Notifications Messages Fax Mail IndicatorAdvanced Voice Mail with Fax Sending Unanswered Calls to Voice Mail Text and Numeric Messages Setting UpSelect Text Msg Setup Text and Numeric Messages Reading Messages From the Message Center Receiving MessagesCreating and Sending Messages Beginning Messages From the Idle Screen Using Quick NotesUnder Cancel. -or Beginning Messages From the Recent Calls List Deleting Sent Messages Using DraftsUsing the Outbox Resending Messages Managing Memory Managing MemoryNet Alerts Locking and Unlocking Sent Messages My Info My InfoViewing My Info Editing My Info Automatic Sending Setting Sending OptionsSetting Sending Options Information Sent Deleting Pictures My PicturesViewing Pictures Getting File Information Renewing DRM Licenses Digital Rights Management DRMManaging Items Viewing License Information About Expired Items Deleting ItemsDigital Rights Management DRM Navigating the Microbrowser Mike’s Wireless Web ServicesAccessing the Browser Menu Launching the Microbrowser Mike’s Wireless Web Services Using Your Handset as a ModemEnding the Microbrowser Session Using Your Handset as a Modem Sending My Info Using Direct SendUsing Direct Send Sending My Info and Contact Information Sending My Info and Contact Information Receiving My Info or Contact InformationSelect Contacts or Recent Calls Select Direct Send Contacts Ring Tones Setting Your Handset to VibrateRing Tones Assigning Ring Tones to Contacts Assigning Ring Tones to ContactsRing and Vibrate Viewing Ring Tone Assignments Deleting Custom Ring Tones Viewing Datebook DatebookViewing Datebook Select Go To Today Creating EventsNavigating Datebook Datebook Creating Events Select Ring Tone Editing EventsDeleting Events Assigning More Options For Events with Numbers to Call Receiving RemindersMaking Calls From Datebook and Datebook Reminders For Events with Java Applications Making Calls from Datebook Customizing Datebook SetupMaking Calls from Datebook Reminders Customizing Datebook Setup Suspending Applications Installing ApplicationsJava Applications Running Applications Scroll to Suspended Apps Select DeinstallEnding Applications Deleting Applications Personalize Menu Options Add/Remove Apps. -or Java Applications and GPS EnabledSetting Privacy for All Java Applications Shortcuts on the Main Menu Granting or Denying Permission Java Applications and GPS Enabled Select Permissions Setting Privacy for Each Java Application Important Things to Keep in Mind GPS EnabledImportant Things to Keep in Mind Viewing Your Approximate Location GPS Enabled Enhancing GPS Performance Enhancing GPS Performance Updating Satellite Almanac Data Setting the GPS PIN Security Feature Setting Privacy OptionsSetting Privacy Options Software Compatibility Using GPS with Map Software Set Nmea OUT to Off Using GPS with Map SoftwareGetting Started Set Nmea OUT to On Labeling Voice Records Voice RecordsCreating Voice Records Playing Voice Records Filtering by Voice Record Type Locking Voice RecordsDeleting Voice Records Voice Records Icons Managing Memory Select Store to Cntcs Memo Editing a Shortcut Using a ShortcutShortcuts Creating a Shortcut Deleting Shortcuts Deleting Shortcuts Customizing Your Handset Setting the VolumeCustomizing Your Handset Wallpaper Setting Text SizeSetting the Menu View Changing the Look of Your Handset Settings Display/Info Backlight Java Timer Setting the BacklightAirplane Mode-Temporarily Turning Off Calls Display/Info Features Using a HeadsetUsing Settings Using a Remote PTT Button Way Radio Features Phone Calls Features Volume Features Personalize FeaturesUsing Settings Advanced Features Security Features 103 Viewing Profiles Switching ProfilesHow Changing Settings Affects Profiles Profiles Deleting Profiles Setting Call FilteringCreating Profiles Editing Profiles 106 Status Message Description Messages Understanding Status Messages Insert SIM Understanding Status Messages Portable Radio Product Operation and EME Exposure Safety and General InformationRF Operational Characteristics RF Operational Characteristics Body-worn operation Approved AccessoriesPhone Operation Two-way radio operation Portable Radio Product Operation and EME Exposure Medical Devices Electro Magnetic Interference/Compatibility For Vehicles with an Air Bag Operational WarningsOther Medical Devices Use While Driving Batteries Cleaning and Drying ConsiderationsOperational Cautions Blasting Caps and Areas Accessory Safety Information Accessory Safety Information 116 Hearing Aid Compatibility Hearing Aid Compatibility Above Date of purchase by What Does this Warranty Cover?Products or Balance Accessories that are Product What is not covered? Exclusions 121 Patent and Trademark Information Software Copyright Notice Patent and Trademark Information Contacts 16, 28 IndexNumerics Index GPS PIN Email 36, 38 126 112 Wireless Web