Motorola i60c manual Other Important Information, Understanding Status Messages, 113

Other Important Information

This section includes the following topics:

Boost Customer Care	Page 113
Understanding Status Messages	Page 113
Boost Mobile Terms and Conditions of Prepaid	Page 115
Service
Safety and General Information	Page 122
Limited Warranty Information	Page 132
Patent and Trademark Information	Page 138

Boost Customer Care

You can contact Boost Customer Care 7 days a week simply by dialing 611 from your i60c phone, or by calling 1-888-BOOST-4U (1-888-266-7848). Our Boost Customer Care team will assist you in answering all your questions. Or, visit boostmobile.com for a variety of Boost Customer Care services online.

Before you contact Boost Customer Care for service or to resolve an issue, be sure to have your Boost Mobile Personal Telephone Number, your model number (located on your phone underneath the battery), and the ID number printed on your SIM card. You’ll want to record these numbers and keep them handy so that you can replace the battery prior to contacting Boost Customer Care.

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Boost Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

Status Messages	Message Description
Number Not in Service	The number that you entered is not valid.
User Not Available	The phone that you called is either busy, out-of-
	coverage, or turned off. Please try again later.

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