Troubleshooting

Glossary License

Front-Panel Lights and Error Conditions

Light

Turns Off During Startup If

Turns Off During Normal Operation If

Power

The VoIP cable modem is not properly

The VoIP cable modem is unplugged or is in

 

plugged into the power outlet

standby mode. Press the Standby button

DS

The receive channel cannot be acquired

The receive channel is lost

(Receive)

 

 

US

The send channel cannot be acquired

The send channel is lost

(Send)

 

 

Online

IP registration is unsuccessful

The IP registration is lost

Tel 1 and 2 Tel 2 fails to flash during startup, startup

Connected during a phone call and does not blink,

 

telephony configuration has failed.

telephone connection is lost.

Note: For Tel 1 and 2, if the LED is not lit and the telephone line is properly connected, the line has not been setup for service by the telephone service provider. Contact your provider.

For more information about the lights, see “Top and Front Panel” on page 2.

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SBV5120 Series VoIP Cable Modem User Guide

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Motorola SBV5120 manual Front-Panel Lights and Error Conditions, Send Online