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Motorola SBV5120 manual Removing the USB Driver from Windows, Click Settings

Models: SBV5120

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Removing the USB Driver from Windows 2000

Introduction Installation

Troubleshooting

Glossary License

10Double-click remove or remove.exe to run the Remove utility from the SURFboard VoIP Cable Modem CD-ROM. The SURFboard Cable Modem USB Driver Removal window is displayed:

11Click Remove Driver to remove the USB driver.

After you remove the USB driver, re-install the USB driver on your computer:

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“Setting Up a USB Driver in Windows 98” on page 10

“Setting Up a USB Driver in Windows Me” on page 14

If you continue to have problems, contact your cable service provider.

Removing the USB Driver from Windows 2000

Although your SURFboard VoIP cable modem model number may be different than in the images in this guide, the procedure is the same.

1On your Windows desktop, click Start.

2Click Settings.

Home Print

X	38	SBV5120 Series VoIP Cable Modem User Guide
Exit

Image 43

Motorola SBV5120 Removing the USB Driver from Windows, Click Settings, “Setting Up a USB Driver in Windows 98” on page

Contents

User Guide SBV5120 Series VoIP Cable Modem Place this equipment on a stable surface FCC Compliance Class B Digital Device Canada - Industry Canada IC Regulatory, Safety, Software License, and Warranty Information CardContact Us Frequently Asked Questions Glossary Software License ContentsInstallation and Configuration Overview TroubleshootingBetter IntroductionEasier FasterInstallation Troubleshooting Glossary License Top and Front PanelKey Light FlashingDescription Before You BeginRear Panel Key ItemTo avoid damaging your VoIP cable modem or PC with static electricity PrecautionsAlways make the wall connection first DescriptionSigning Up for Service Ethernet Card Computer System RequirementsUSB Connection “Cabling and Startup for a Single User” on page Installation and Configuration Overview“Configuring TCP/IP” on page Cabling and Startup for a Single UserETHERNET USB CABLE Computer“Setting Up a USB Driver in Windows Me” on page Setting Up a USB Driver“Setting Up a USB Driver in Windows 98” on page “Setting Up a USB Driver in Windows 2000” on pageSetting Up a USB Driver in Windows 4 Be sure “CD-ROM drive” is the only box checked 5 Click Next 8 Select The updated driver... and click Next 10 Click Finish. The following window is displayed Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows 5 Be sure “CD-ROM drives” is the only box checked 6 Click Next 12 Click OK. The Found New Hardware Wizard window is displayed Setting Up a USB Driver in Windows XP “Configuring TCP/IP in Windows XP” on page Configuring TCP/IP“Configuring TCP/IP in Windows 95, 98, or Windows Me” on page “Configuring TCP/IP in Windows 2000” on pageConfiguring TCP/IP in Windows 95, 98, or Windows Me 13 Click Obtain an IP address automatically Configuring TCP/IP in Windows 4 Double-click Local Area Connection number. The value of number varies from system to system. The Local Area Connection number Status window is displayed 7 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol window is displayed 14 Click OK when prompted to restart your computer and click OK again Configuring TCP/IP in Windows XP 3 Click Network and Internet Connections. The Network and Internet Connections window is displayed 6 Right-click on your network connection. If more than one connection is displayed, be sure to select the one for your network interface Verifying the IP Address in Windows 95, Windows 98, or Windows Me Verifying the IP Address“Verifying the IP Address in Windows 2000 or Windows XP” on page Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersIntroduction EthernetInstallation Troubleshooting Glossary LicenseProblem TroubleshootingPossible Solutions Turns Off During Normal Operation If Front-Panel Lights and Error ConditionsLight Turns Off During Startup IfRemoving the USB Driver from Windows 98 or Windows Me Removing the USB Driver3 Click OK. The System Settings Change window is displayed “Setting Up a USB Driver in Windows Me” on page 2 Click SettingsRemoving the USB Driver from Windows “Setting Up a USB Driver in Windows 98” on pageHome Print Introduction InstallationTroubleshooting Glossary License15 Click My Computer 9 Click Uninstall18 Click Remove Driver Glossary License Removing the USB Driver from Windows XPIntroduction Installation Troubleshooting4 On the Performance and Maintenance window, click System to display the System Properties window. Skip to step 6 On the System Properties window, click the Hardware tab 18 Click Remove Driver 15 Click My ComputerIf you rent or lease your SURFboard VoIP cable modem Contact UsIf you own your SURFboard VoIP cable modem Q Can I still watch cable TV while using my VoIP cable modem? Frequently Asked QuestionsQ What is high-speed cable Internet access? Q What is voice over Internet Protocol VoIP?Troubleshooting Q What type of technical support is available?Q What do I do if my SURFboard VoIP cable modem stops working? Introduction InstallationLicense GlossaryIntroduction Installation Troubleshooting GlossaryLicense Software LicenseSURFboard Cable Modems Introduction Installation Troubleshooting GlossaryLicense Introduction Installation Troubleshooting GlossaryU.S. GOVERNMENT RESTRICTED RIGHTS 510984-001 2/04 MGBI Visit our website at