Installation

Troubleshooting Glossary License

If an Autoconfiguration IP Address is displayed as in the window below, there is an incorrect connection between your PC and the VoIP cable modem or there are cable network problems.

Check:

Your cable connections

Whether you can see cable-TV channels on your television

After successfully verifying your cable connections and proper cable-TV operation, you can renew your IP address.

Renewing Your IP Address

To renew your IP address:

1On the Windows Desktop, click Start.

2Select Run. The Run window is displayed.

3Type cmd and click OK.

4Type ipconfig /renew and press ENTER. If a valid IP address is displayed as shown, Internet access should be available.

5Type exit and press ENTER to return to Windows.

If after performing this procedure your computer cannot access the Internet, call your cable service provider for help.

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SBV5120 Series VoIP Cable Modem User Guide

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Motorola SBV5120 manual Renewing Your IP Address