Troubleshooting

Glossary License

6Click Device Manager. The Device Manager window is displayed:

7On the Device Manager window, double-click Network Adapters.

8Click the Motorola SURFboard USB VoIP Cable Modem. The Uninstall icon is displayed on the window near the top.

9Click Uninstall.

10Close the Device Manager window.

11Close the Control Panel window.

12Insert the SURFboard VoIP Cable Modem CD-ROM in the CD-ROM drive. After a short time, a window with language choices is displayed:

13Press the Esc key on the keyboard to exit the start-up screens.

14Start Windows Explorer.Your Windows Explorer may appear slightly different than here.

15Click My Computer.

16Click the Motorola CD icon (D: in the example).

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SBV5120 Series VoIP Cable Modem User Guide

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Motorola SBV5120 manual Click Uninstall, Click My Computer