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Moxa Technologies DE-308 LED Description, NPort Server Pro User’s Manual A-5, Troubleshooting

Models: DE-308 DE-303

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LED Description

Troubleshooting

Tosolvethisproblem,programsshould:

1.Try to re-open the port if the fail code is returned during the open (i.e. sio_open) session.

2.If the fail code returns while writing data, reading data, changing settings, etc., you should close the file handler, and then try to open the port again.

LED Description

NPort Server Pro User’s Manual A-5

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Moxa Technologies DE-308, DE-303 manual LED Description, NPort Server Pro User’s Manual A-5, Troubleshooting

Contents

Fourth Edition, Mar N P o r t S e r v e r P r o U s e r ’ s M a n u a lfor DE-303/308 Tel +866-2-8919-1230Trademarks Copyright NoticeDisclaimer N P o r t S e r v e r P r o U s e r ’ s M a n u a lM O X A I n t e r n e t S e r v i c e s The following services are providedsupport@moxa.com.tw ftp//ftp.moxa.comChapter T a b l e o f C o n t e n t sChapter ChapterSetting Up Custom Chapter 8. Changing Your Installation TypeUtility Programs ChapterAppendix B Appendix AAppendix C Appendix DPage Page NPort Server Pro User’s Manual OverviewPackage Checklist Features1-2 NPort Server Pro User’s Manual Overview Front Panel ViewNPort Server Pro User’s Manual Figure 1-1. 16-Port NPort Server Pro Front Panel DE-3031-4 NPort Server Pro User’s Manual Rear Panel ViewFigure 1-3. 16-Port NPort Server Pro Rear Panel DE-303 Figure 1-4. 8-Port NPort Server Pro Rear Panel DE-308NPort Server Pro User’s Manual Getting StartedKnowing Your Application Single-Host Mode2-2 NPort Server Pro User’s Manual Figure 2-1. Traditional Multi-Port Serial CommunicationGetting Started Multi-Host ModeFigure 2-2. Single-Host Mode using two NPort Server Pros NPort Server Pro User’s ManualFigure 2-3. Three-Hosts sharing two NPort Server Pros 2-4 NPort Server Pro User’s ManualCustom Mode Connecting the HardwareFigure 2-4. A remote control link diagram Getting StartedDesktop Locating NPort Server ProRack Mount 2-6 NPort Server Pro User’s ManualConnecting the Power Connecting to the NetworkConnecting Asynchronous Serial Devices Getting StartedPage InthischapterweexplainhowtoconfigureNPortServerPro’sIPaddress,using IP Address ConfigurationNPort Server Pro User’s Manual q Telnet Console q DHCP Server3-2 NPort Server Pro User’s Manual Telnet ConsoleNPort Server Pro User’s Manual IP Address Configuration3-4 NPort Server Pro User’s Manual DHCP ServerNPort Server Pro User’s Manual IP Address Configuration3. You must now define the DHCP server “scope” If you have already defined a scope, continue with step 5 below3-6 NPort Server Pro User’s Manual NPort Server Pro User’s Manual IP Address Configuration9. A window opens with the question Activate the new scope now? Click on Yes to activate 3-8 NPort Server Pro User’s Manual NPort Server Pro User’s Manual Setting Up Single-HostFigure 4-1 Application with one host and two NPort Server Pros 4-2 NPort Server Pro User’s ManualSetting Up Single-Host Driver and Software InstallationNPort Server Pro User’s Manual to the desired directory, and then click on Next 4-4 NPort Server Pro User’s Manual6. The Installing window shows the progress of the installation process. Click on Cancel at any time to terminate the installation Setting Up Single-HostNPort Server Pro User’s Manual 4-6 NPort Server Pro User’s Manual Using NPort Pro ManagerAdding an NPort Server Pro-Add Server Wizard Saving Your ConfigurationSetting Up Single-Host NPort Server Pro User’s Manual4-8 NPort Server Pro User’s Manual 3. Select the COM port name that you would like the first port on the server to map to. This will add all of NPort Server Pro’s ports 8 or 16, depending on the server model number to your NT/95/98 system, using consecutively numbered COM names. Click on Next to continue Setting Up Single-HostNPort Server Pro User’s Manual 4-10 NPort Server Pro User’s Manual NPort Server Pro User’s Manual Setting Up Single-Host5. Check the Add Server Wizard Complete! window to verify that all of the information is correct. Click on Finish if everything is correct, or click on Back to return to the previous window Modifying COM Name Mappings Deleting a ServerChanging All COM Names Consecutively 4-12 NPort Server Pro User’s ManualUn-Mapping a Port Configuring Server PropertiesChanging the COM Name of One Port Setting Up Single-HostServer Properties-General Server Properties-Password4-14 NPort Server Pro User’s Manual Server Properties-Transmission Upgrading NPort Server Pro FirmwareSetting Up Single-Host Transmission Mode4-16 NPort Server Pro User’s Manual Replacing a ServerNPort Server Pro User’s Manual Setting Up Single-Host4. Confirm the Server with the pop-up window Page NPort Server Pro User’s Manual Setting Up Multi-HostFigure 5-1. Application with three hosts and two NPort Server Pros 5-2 NPort Server Pro User’s ManualDriver and Software Installation Setting Up Multi-HostNPort Server Pro User’s Manual to the desired directory, and then click on Next 5-4 NPort Server Pro User’s ManualNPort Server Pro User’s Manual Setting Up Multi-HostUsing NPort Pro Manager 5-6 NPort Server Pro User’s ManualSetting Up Multi-Host Saving Your ConfigurationAdding an NPort Server Pro-Add Server Wizard NPort Server Pro User’s Manual5-8 NPort Server Pro User’s Manual 3. If you are the system administrator and know the current password, or if you are setting up a new password, select Yes, I am the administrator and then enter the password in the text input box Setting Up Multi-HostNPort Server Pro User’s Manual 5-10 NPort Server Pro User’s Manual NPort Server Pro User’s Manual Setting Up Multi-Host5-12 NPort Server Pro User’s Manual Setting Up Multi-Host Change All COM Names ConsecutivelyDeleting a Server Modifying COM Name MappingsUn-Mapping a Port 5-14 NPort Server Pro User’s ManualUpgrading NPort Server Pro Firmware Setting Up Multi-Host Configuring Server PropertiesServer Properties-General NPort Server Pro User’s ManualServer Properties-Password 5-16 NPort Server Pro User’s ManualSave Password on this computer Setting Up Multi-Host Access ControlTransmission Mode Server Properties-TransmissionAdding Access Permission of One Host Configuring Through View by IP5-18 NPort Server Pro User’s Manual NPort Server Pro User’s Manual Setting Up Multi-Host2. Click on the server you would like to modify 5-20 NPort Server Pro User’s Manual Modifying the Host SettingsSetting Up Multi-Host Removing Ports from a Granted HostNPort Server Pro User’s Manual 5-22 NPort Server Pro User’s Manual Removing a Granted HostAdding a Host IP Address to a Specific Port Configuring Through View by PortSetting Up Multi-Host NPort Server Pro User’s Manual5-24 NPort Server Pro User’s Manual Modifying a Granted HostRemoving a Granted Host Setting Up Multi-HostNPort Server Pro User’s Manual Note The modification will only be valid for this portPage NPort Server Pro User’s Manual Setting Up Custom6-2 NPort Server Pro User’s Manual Figure 6-1. A remote control link diagram Setting Up CustomNPort Server Pro User’s Manual Driver and Software Installation 6-4 NPort Server Pro User’s ManualNPort Server Pro User’s Manual Setting Up Customthe desired directory, and then click on Next 6-6 NPort Server Pro User’s Manual Setting Up Custom Using NPort Pro ManagerNPort Server Pro User’s Manual Saving Your Configuration 6-8 NPort Server Pro User’s ManualAdding an NPort Server Pro-Add Server Wizard Figure 6-2. NPort Manager and the menusNPort Server Pro User’s Manual Setting Up Custom6-10 NPort Server Pro User’s Manual NPort Server Pro User’s Manual Setting Up Custom6-12 NPort Server Pro User’s Manual Note If you see ports with the status ‘Non-authorized’, and you are a general user, b e sure to ask your server administrator to add access permission so that you can make modifications to the server settings Setting Up CustomDeleting a Server NPort Server Pro User’s Manual6-14 NPort Server Pro User’s Manual Change the COM Name of One PortModifying COM Name Mappings Change All COM Names ConsecutivelyUn-Mapping a Port Setting Up CustomUpgrading NPort Server Pro Firmware NPort Server Pro User’s ManualConfiguring Server Properties 6-16 NPort Server Pro User’s ManualServer Properties-Password Server Properties-GeneralSave Password on this computer box Setting Up CustomServer Properties-Transmission NPort Server Pro User’s ManualAccess Control 6-18 NPort Server Pro User’s ManualTx FIFO Setting Up Custom Configuring Through View by IPAdding Access Permission of One Host NPort Server Pro User’s Manual6-20 NPort Server Pro User’s Manual Modifying the Host Settings Setting Up CustomNPort Server Pro User’s Manual Removing Ports from a Granted Host 6-22 NPort Server Pro User’s ManualRemoving a Granted Host Setting Up CustomNPort Server Pro User’s Manual Configuring Through View by Port 6-24 NPort Server Pro User’s ManualAdding a Host IP Address to a Specific Port Modifying a Granted Host Setting Up CustomNPort Server Pro User’s Manual 6-26 NPort Server Pro User’s Manual Adding Routes to NPort Server ProRemoving a Granted Host Setting Up Custom Adding Routes Through Server PropertiesNPort Server Pro User’s Manual 2. Enter the Destination, Gateway, Netmask and Metric as needed6-28 NPort Server Pro User’s Manual Modifying RoutesConfiguring Router for Internet Connection Examples of Internet/Intranet Routing ConfigurationsRemoving Routes Setting Up Custom6-30 NPort Server Pro User’s Manual Configuring Router for One Internet and One Intranet ConnectionNPort Server Pro User’s Manual Setting Up CustomPage NPort Server Pro User’s Manual Utility Programsq NPort Pro Diagnostic Toolbar Functions Ø Configuration 7-2 NPort Server Pro User’s ManualØ Saving the Configuration Ø Exiting NPort Pro Diagnostic q Uninstalling the SoftwareFirmware Utility Installation and ConfigurationNPort Server Pro User’s Manual NPort Server General Info Toolbar Functions7-4 NPort Server Pro User’s Manual Installation and Configuration Search All NPort ServersNPort Server Pro User’s Manual 7-6 NPort Server Pro User’s Manual Connect to an NPort Server ProNPort Server Monitor Upgrade FirmwareInstallation and Configuration NPort Server Pro User’s Manual7-8 NPort Server Pro User’s Manual Configuring NPort MonitorToolbar Functions Start à Programs à NPort Server Pro à NPort MonitorNPort Server Pro User’s Manual Installation and Configuration7-10 NPort Server Pro User’s Manual Installation and Configuration Save ConfigurationNPort Server Pro User’s Manual 7-12 NPort Server Pro User’s Manual Load ConfigurationInstallation and Configuration MonitorNPort Server Pro User’s Manual Refresh Monitor Port Status7-14 NPort Server Pro User’s Manual Reset Server Reset PortInstallation and Configuration 1. Click on the port that you are going to reset to highlight itExiting NPort Server Monitor NPort Pro Diagnostic7-16 NPort Server Pro User’s Manual Installation and Configuration Configuration1. Start à Programs à NPort Server Pro à NPort Pro Diagnostic Toolbar Functions7-18 NPort Server Pro User’s Manual 1. Click the Test Item tab in the Diagnostic Config window Installation and ConfigurationNPort Server Pro User’s Manual Test Item Selection7-20 NPort Server Pro User’s Manual Exiting Config Installation and ConfigurationNPort Server Pro User’s Manual Test Initiation Viewer Status and Diagnose7-22 NPort Server Pro User’s Manual 4. The report will be displayed in the Test Report info box. Items that tested okay will be marked with a green OK. Error codes are in red. To check error messages with corresponding error codes, choose Error Code Reference from the Helpmenu in the NPort Server Diagnostics window Installation and ConfigurationNPort Server Pro User’s Manual Exiting NPort Pro Diagnostic Saving the ConfigurationPrinting 7-24 NPort Server Pro User’s ManualInstallation and Configuration Uninstalling the Software1. Start à Programs à NPort Server Pro à Uninstall NPort Server Pro NPort Server Pro User’s Manual3. Click on Finish to complete the uninstall procedure 7-26 NPort Server Pro User’s Manualrerunthedriver/softwareSetupprogram 8.Changing Your Installation TypeNPort Server Pro User’s Manual Page q Windows 2000 Driver Intallation ∙ Installing NPort Server Pro Windows 2000-Installation and Configuration∙ Installing NPort Server Pro’s Serial Port q NPort Server Pro Properties ∙ General ∙ Configuration9-2 NPort Server Pro User’s Manual Installing NPort Server ProWindows 2000 Driver Installation NPort Server Pro User’s Manual Installation and Configuration4. Select the Add/Troubleshoot a device option, and then click on Next to continue 6. Select Add a new device and then click on Next to continue 9-4 NPort Server Pro User’s ManualNPort Server Pro User’s Manual Installation and Configuration9-6 NPort Server Pro User’s Manual NPort Server Pro User’s Manual Installation and ConfigurationMOXA NPort Server Pro DE-303 D E-303 9-8 NPort Server Pro User’s ManualInstallation and Configuration Installing NPort Server Pro’s Serial PortNPort Server Pro User’s Manual 9-10 NPort Server Pro User’s Manual Installation and Configuration NPort Server Pro PropertiesNPort Server Pro User’s Manual 2. Select the Hardware tab, and then click on Device Manager… 9-12 NPort Server Pro User’s ManualInstallation and Configuration ConfigurationNPort Server Pro User’s Manual MOXA NPort Server Pro DE-303 MOXA NPort Server Pro DE-303 Properties9-14 NPort Server Pro User’s Manual NPort ServerNPort Server Pro User’s Manual Installation and Configurationconnected to your LAN You may add access by IP Address as shown here 9-16 NPort Server Pro User’s ManualYou may add access by Port as shown here There are two options to choose from when adding access. Choose Installation and ConfigurationPort Status NPort Server Pro User’s ManualClick on Modify Setting to make changes 9-18 NPort Server Pro User’s ManualD E-303 COM3-COM18 Installation and Configuration DriverNPort Server Pro User’s Manual MOXA NPort Server Pro DE-303Page Installation and Configuration Troubleshooting TroubleshootingNPort Server Pro User’s Manual A-1 A-2 NPort Server Pro User’s Manual NPort Server Pro User’s Manual A-3 TroubleshootingA-4 NPort Server Pro User’s Manual Programming ProblemsNPort Server Pro User’s Manual A-5 LED DescriptionTroubleshooting Page NPort Server Pro User’s Manual B-1 About PComm ProB-2 NPort Server Pro User’s Manual BenefitsFeatures 10/100BaseT Port Pinouts Cable PinoutsNPort Server Pro User’s Manual C-1 C-2 NPort Server Pro User’s Manual Asynchronous Port PinoutsCable Pinouts CN20040 - RJ45 to Male DB25 RS-232 Cable PinoutsNPort Server Pro User’s Manual C-3 Page Setting Up a Windows NT/95/98 Network NPort Server Pro User’s Manual D-1Page Company Customer nameEmail DatePage R E T U R N P R O C E D U R E