Moxa Technologies DE-308 Customer name, Company, Email, Date, P r o b l e m R e p o r t F o r m

Models: DE-308 DE-303

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P r o b l e m R e p o r t F o r m

 

P r o b l e m R e p o r t F o r m

 

NPort Server Pro

 

 

 

Customer name:

 

 

 

 

 

Company:

 

 

 

 

 

Tel:

 

Fax:

 

 

 

Email:

 

Date:

 

 

 

 

 

 

1.Moxa Product: o DE-308 ( 8 RS-232 ports) o DE-303 ( 16 RS-232 ports )

2.Serial Number: ___________

3.NPort Pro Firmware Version: ________________

4.NPort Pro Manager Version: ________________

5.PC Host: Make _________ Model _________

6.CPU: Speed _____MHz Make ______ Model ____

7.Ethernet Card : o ISA Card Make__________ o PCI Card Make: __________

8.Your Installation Type: o Single-Hosto Custom

9.Problem Description: Please describe the symptoms as clearly as possible, including any error messages you see. We may have to follow your description to reproduce the symptoms, so please give a complete description of the problem.

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Moxa Technologies DE-308, DE-303 Customer name, Company, Email, Date, P r o b l e m R e p o r t F o r m, NPort Server Pro