Service Information

This appendix shows you how to contact Moxa for information about this and other products, and how to report problems.

In this appendix, we cover the following topics.

!MOXA Internet Services

!Problem Report Form

!Product Return Procedure

Page 89

Image 89

Moxa Technologies EDS-508 user manual Service Information

Contents

Second Edition, November Moxa EtherDevice Switch User’s Manual EDS-508 Series Copyright Notice Moxa EtherDevice Switch EDS User’s ManualTrademarks Disclaimer Table of Contents Chapter EDS Configurator GUI Introduction Package Checklist Moxa EtherDevice SwitchInside the Future of Industrial Ethernet Technology Industrial vs. Commercial Useful Utility and Remote Configuration FeaturesAdvanced Industrial Networking Capability Designed for Industrial ApplicationsPage Getting Started Connection Caution Using the RS-232 Serial Console 115200, None, 8, 1, VT100 EDS-508 Series User’s Manual Getting Started Key Function Using the Telnet Console EDS-508 Series User’s Manual Getting Started Using Web Configuration For details Page Featured Functions Switch Name Setting Descriptions Factory Default Configuring Basic SettingsSwitch Location Setting Descriptions Factory Default Switch Description Setting Descriptions Factory Default Disable Telnet/Web Console PasswordSetting Descriptions Factory Default Account Name Password Setting Accessible IP# Hosts on the specific subnet can access the NE-4000T # Any host can access the NE-4000T Name Enable/Disable PortPort FDX Flow Control Port Transmission SpeedPort Type Switch IP Address Auto IP ConfigurationSwitch Subnet Mask Default Gateway DNS IP Address Current Time Setting Description Factory DefaultTime System Up Time Current Date Setting Description Factory DefaultTime Zone Setting Description Factory Default Log file path and name Setting Description Factory Default System File Update-By Remote TftpTftp Server IP/Name Setting Description Factory Default Configuration File Export System File Update-By Local Import/ExportConfiguration File Import Log File Export Concept of Port Trunking Using Port TrunkingFactory Default Trunking settings Configuring Port TrunkingPort Trunking Settings Enable/Disable Using SnmpPort setting information Snmp Versions Configuring Snmp Snmp Read/Write SettingsV1, V2c Read Community V1, V2c Read/Write Community Admin Data Encryption Key For Snmp V1, V2c, V3 and V3 only Admin Auth. Type For Snmp V1, V2c, V3 and V3 onlyUser Auth. Type For Snmp V1, V2c, V3 and V3 only User Data Encryption Key For Snmp V1, V2c, V3 and V3 only Trap Settings Using Communication RedundancyPrivate MIB information Concept of Turbo Ring When the number of EDS units in the Turbo Ring is even Page Switch a Coupler Configuring Turbo Ring Concept of STP/RSTP What is STP? STP Requirements How STP Works STP Reconfiguration STP ConfigurationHow Rstp Differs from STP Port Speed Path Cost 802.1D Edition 802.1w-2001 STP Example Using STP on a Network with Multiple VLANs Configuring STP/RSTP Protocol of Redundancy Root/Not RootBridge priority Hello time sec Configuration Limits of RSTP/STP Enable STP per PortMax. Age sec Port Priority What is Traffic Prioritization? Using Traffic PrioritizationConcept of Traffic Prioritization How Traffic Prioritization Works Traffic Prioritization Differentiated Services DiffServ Traffic MarkingIeee 802.1p Priority Level Ieee 802.1D Traffic Type Traffic Queues Configuring Traffic PrioritizationQoS Classification Queuing Mechanism Default Port PriorityInspect TOS Inspect COS TOS/DiffServ Mapping CoS Mapping What is a VLAN? Using Virtual LANConcept of Virtual LAN Vlan Benefits of VLANs Management Vlan VLANs and Moxa EtherDevice SwitchCommunication Between VLANs VLANs Tagged and Untagged Membership Device a Switch a Switch B Sample Applications of VLANs using Moxa EtherDevice Switch Vlan Port Settings Configuring 802.1Q Vlan Port Pvid Management Vlan SettingPort Fixed Vlan List Tagged Port Forbidden Vlan List What is an IP Multicast? Using Multicast FilteringConcept of Multicast Filtering Vlan Table Network without multicast filtering Multicast Filtering Multicast Filtering and Moxa EtherDevice Switch Configuring Multicast FilteringIgmp Multicast Filtering Enabling Igmp Snooping Igmp Snooping Enable Global Igmp Snooping Settings Querier intervalIgmp Snooping Enable per Vlan Static Multicast Router Port Add Static Multicast MAC Using Rate LimitingIgmp Table Add New Static Multicast Address to the List Ingress Policy Configuring Rate LimitingRate of Low Priority Queue Rate of Normal Priority Queue Adding a Static Unicast MAC Address Using Port LockRate of Medium Priority Queue Rate of High Priority Queue Configuring Port Lock Using Auto WarningConfiguring Email Warning Add Static Unicast MAC Address Configuring Email Settings Email Alarm Events SettingsActivate your settings and test email if necessary Event Types Port Event Email SettingsMoxaEtherDeviceSwitch0001@SwitchLocation Configuring Relay Event Types Configuring Relay WarningMail Server IP/Name Email Address Activate your settings Relay Alarm Events Settings Override relay alarm settings Using Line-Swap-Fast-RecoveryRelay Alarm List Enable Line-Swap-Fast-Recovery Using Set Device IPConfiguring Line-Swap Fast Recovery Set up the connected devices Configuring Set Device IP Mirror Port Using DiagnosisDesired IP Address Output data stream Ping Using MonitorMonitor by Switch Monitor by Port ALL Using the MAC Address Table Using Event Log Page EDS Configurator GUI Broadcast Search Starting EDS Configurator Search by IP address Modify IP Address Upgrade Firmware Export Configuration Import Configuration Locked Unlock ServerUnlocked Blank Unlocked Fixed FixedLocked Fixed MIB Groups Page Technology SpecificationsInterface Optical Fiber Mechanical PowerEnvironment Regulatory Approvals Service Information Following services are provided Moxa Internet Services Serial Number Problem Report FormMoxa Product % EDS-508 Product Return Procedure