Product Return Procedure

EDS-508 Series User’s Manual

Service Information

For product repair, exchange, or refund, the customer must:

&Provide evidence of original purchase.

&Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

&Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.

&Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA should be visible on the outside of the package, and include a description of the problem, along with the return address and telephone number of a technical contact.

C-4

Page 92

Image 92

Moxa Technologies EDS-508 user manual Product Return Procedure

Contents

Moxa EtherDevice Switch User’s Manual EDS-508 Series Second Edition, November Moxa EtherDevice Switch EDS User’s Manual Copyright NoticeTrademarks Disclaimer Table of Contents Chapter EDS Configurator GUI Introduction Moxa EtherDevice Switch Package ChecklistInside the Future of Industrial Ethernet Technology Industrial vs. Commercial Features Useful Utility and Remote ConfigurationAdvanced Industrial Networking Capability Designed for Industrial ApplicationsPage Getting Started Using the RS-232 Serial Console 115200, None, 8, 1, VT100 Connection Caution EDS-508 Series User’s Manual Getting Started Using the Telnet Console Key Function EDS-508 Series User’s Manual Getting Started Using Web Configuration For details Page Featured Functions Configuring Basic Settings Switch Name Setting Descriptions Factory DefaultSwitch Location Setting Descriptions Factory Default Switch Description Setting Descriptions Factory Default Password Disable Telnet/Web ConsoleSetting Descriptions Factory Default Account Name Accessible IP Password Setting# Hosts on the specific subnet can access the NE-4000T # Any host can access the NE-4000T Name Enable/Disable PortPort FDX Flow Control Port Transmission SpeedPort Type Auto IP Configuration Switch IP AddressSwitch Subnet Mask Default Gateway DNS IP Address Current Time Setting Description Factory DefaultTime System Up Time Current Date Setting Description Factory DefaultTime Zone Setting Description Factory Default Log file path and name Setting Description Factory Default System File Update-By Remote TftpTftp Server IP/Name Setting Description Factory Default System File Update-By Local Import/Export Configuration File ExportConfiguration File Import Log File Export Concept of Port Trunking Using Port TrunkingFactory Default Trunking settings Configuring Port TrunkingPort Trunking Settings Enable/Disable Using SnmpPort setting information Configuring Snmp Snmp Read/Write Settings Snmp VersionsV1, V2c Read Community V1, V2c Read/Write Community Admin Auth. Type For Snmp V1, V2c, V3 and V3 only Admin Data Encryption Key For Snmp V1, V2c, V3 and V3 onlyUser Auth. Type For Snmp V1, V2c, V3 and V3 only User Data Encryption Key For Snmp V1, V2c, V3 and V3 only Using Communication Redundancy Trap SettingsPrivate MIB information Concept of Turbo Ring When the number of EDS units in the Turbo Ring is even Page Switch a Coupler Configuring Turbo Ring Concept of STP/RSTP What is STP? How STP Works STP Requirements STP Configuration STP ReconfigurationHow Rstp Differs from STP Port Speed Path Cost 802.1D Edition 802.1w-2001 Using STP on a Network with Multiple VLANs STP Example Configuring STP/RSTP Root/Not Root Protocol of RedundancyBridge priority Hello time sec Enable STP per Port Configuration Limits of RSTP/STPMax. Age sec Port Priority Using Traffic Prioritization What is Traffic Prioritization?Concept of Traffic Prioritization How Traffic Prioritization Works Traffic Prioritization Differentiated Services DiffServ Traffic MarkingIeee 802.1p Priority Level Ieee 802.1D Traffic Type Traffic Queues Configuring Traffic PrioritizationQoS Classification Default Port Priority Queuing MechanismInspect TOS Inspect COS CoS Mapping TOS/DiffServ Mapping Using Virtual LAN What is a VLAN?Concept of Virtual LAN Vlan Benefits of VLANs VLANs and Moxa EtherDevice Switch Management VlanCommunication Between VLANs VLANs Tagged and Untagged Membership Sample Applications of VLANs using Moxa EtherDevice Switch Device a Switch a Switch B Configuring 802.1Q Vlan Vlan Port Settings Management Vlan Setting Port PvidPort Fixed Vlan List Tagged Port Forbidden Vlan List Using Multicast Filtering What is an IP Multicast?Concept of Multicast Filtering Vlan Table Multicast Filtering Network without multicast filtering Configuring Multicast Filtering Multicast Filtering and Moxa EtherDevice SwitchIgmp Multicast Filtering Enabling Igmp Snooping Igmp Snooping Settings Querier interval Igmp Snooping Enable GlobalIgmp Snooping Enable per Vlan Static Multicast Router Port Using Rate Limiting Add Static Multicast MACIgmp Table Add New Static Multicast Address to the List Configuring Rate Limiting Ingress PolicyRate of Low Priority Queue Rate of Normal Priority Queue Using Port Lock Adding a Static Unicast MAC AddressRate of Medium Priority Queue Rate of High Priority Queue Using Auto Warning Configuring Port LockConfiguring Email Warning Add Static Unicast MAC Address Email Alarm Events Settings Configuring Email SettingsActivate your settings and test email if necessary Event Types Port Event Email SettingsMoxaEtherDeviceSwitch0001@SwitchLocation Configuring Relay Warning Configuring Relay Event TypesMail Server IP/Name Email Address Relay Alarm Events Settings Activate your settings Override relay alarm settings Using Line-Swap-Fast-RecoveryRelay Alarm List Enable Line-Swap-Fast-Recovery Using Set Device IPConfiguring Line-Swap Fast Recovery Configuring Set Device IP Set up the connected devices Using Diagnosis Mirror PortDesired IP Address Output data stream Ping Using MonitorMonitor by Switch Monitor by Port Using the MAC Address Table ALL Using Event Log Page EDS Configurator GUI Starting EDS Configurator Broadcast Search Search by IP address Upgrade Firmware Modify IP Address Export Configuration Import Configuration Unlock Server LockedUnlocked Blank Unlocked Fixed FixedLocked Fixed MIB Groups Page Specifications TechnologyInterface Optical Fiber Power MechanicalEnvironment Regulatory Approvals Service Information Moxa Internet Services Following services are provided Serial Number Problem Report FormMoxa Product % EDS-508 Product Return Procedure