Service Information | Moxa Technologies NPort 5600 instruction

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Service Information

This appendix shows you how to contact MOXA for information about this and other products, and how to report problems.

In this appendix, we cover the following topics.

MOXA Internet Services

Problem Report Form

Product Return Procedure

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Moxa Technologies NPort 5600 user manual Service Information

Contents

NPort 5600 Series User’s Manual Seventh Edition, July Disclaimer Copyright NoticeTrademarks Table of Contents Chapter IP Serial LIB Page Introduction Overview Package ChecklistProduct Features Product Specifications Advanced Built-in Features Software FeaturesPower Requirements Serial Communication Parameters ‰ Panel Layout ‰ Connecting the Hardware Getting Started Rear panel of NPort 5600 series AC Power Rear panel of NPort 5600 series DC PowerPanel Layout Front panel of NPort 5600 series Connecting the Hardware Wiring RequirementsConnecting NPort 5610/30/50-16/8’s Power Connecting NPort 5610-16/8-48V’s Power Connecting to the Network Grounding NPort 5610-16/8-48V Connecting to a Serial Device LED IndicatorsLink Indicator on the Rear Panel of NPort 5650 Fiber Model Adjustable Termination Resistor for the RS-485 Port NPort 5650 DIP Switches Initial IP Address Configuration Factory Default IP Address Default IP addressInitializing NPort’s IP Address LCM Display Button Name Action Detailed Menu Options Level NPort Administration Suite ARP Telnet Console NPort 5600 Series User’s Manual NPort 5600 Series User’s Manual NPort 5600 Series User’s Manual Choosing the Proper Operation Mode Real COM Mode Real COM Mode TCP Server Mode TCP Server Mode Pair Connection Mode TCP Client ModeUDP Mode RFC2217 Mode Reverse Telnet ModeDisabled Mode PPP Mode Web Console Configuration Opening Your Browser Basic Settings Time Server nameTime zone Local time Network Settings Console IP Configuration IP AddressNetmask Gateway Snmp Settings DNS server 1 / DNS serverCommunity name Contact IP Address Report Auto report to IPAuto report to TCP port Auto report period Serial Settings Port alias Serial Parameters Operating Settings Real COM ModeSetting Factory Default Necessity To 99 min Min Optional TCP alive check time Max connection Setting Factory Default Necessity Required Max. connectionMax connection 2 to Ignore jammed IP Packing length Setting Factory Default Necessity Required DelimiterDelimiter process Force transmit TCP Server Mode Max connection Packing length Setting Factory Default Necessity 4001 Required Command portSetting Factory Default Necessity 966 Optional Local TCP port TCP Client Mode Inactivity time Ignore jammed IP Delimiter process Destination IP address Destination IP address 2/3/4Designated Local Port 1/2/3/4 Connection control Connect/Disconnect Description UDP Mode Force transmit Setting Factory Default Necessity To 99 min Min Required Pair Connection ModePair Connection Master Mode Pair Connection Slave Mode Blank Map CR-LF Reverse Telnet ModeSetting Factory Default Necessity To 99 min Optional Disabled Mode RFC2217 Mode Packing length Setting Factory Default Necessity Optional Setting Factory Default Necessity To FF hex None Optional TCP/IP compression PPP ModeSetting Factory Default Necessity Yes or No Optional Accessible IP Settings Source IP addressIP netmask Modem Initial stream Hosts on a specific subnet can access the NPort Any host can access the NPortPPP User Table Allowable Hosts Input format Mail Server Auto Warning SettingsAuto warning E-mail and Snmp Trap Event Type Snmp Trap Server Setting Factory Default Necessity Enable, Disable Optional DCD changedDSR changed Mail Monitor Async MonitorMonitor Line Change Password Monitor Async-Settings Load Factory Defaults Configuring NPort Administrator ‰ Overview ‰ Installing NPort Administrator ‰ Configuration Installing NPort Administrator NPort 5600 Series User’s Manual IP Serial LIB NPort 5600 Series User’s Manual IP Serial LIB Configuration Broadcast Search Unlock Password Protection NPort 5600 Series User’s Manual IP Serial LIB Lock UnlockBlank Fixed Configuring NPort NPort 5600 Series User’s Manual IP Serial LIB Upgrading Firmware Export/Import Add Target Æ Select target from the list Select Add Target NPort 5600 Series User’s Manual IP Serial LIB NPort 5600 Series User’s Manual IP Serial LIB NPort 5600 Series User’s Manual IP Serial LIB NPort 5600 Series User’s Manual IP Serial LIB Port Monitor COM Mapping On-line COM Mapping NPort 5600 Series User’s Manual IP Serial LIB Fast Flush only flush local buffer NPort 5600 Series User’s Manual IP Serial LIB Off-line COM Mapping IP Location NPort 5600 Series User’s Manual IP Serial LIB IP Serial LIB How to install IP Serial Library? What is IP Serial Library?Why Use IP Serial Library? IP Serial LIB Function Groups Example ProgramServer Control Port Control Input/Output Data Port Status Miscellaneous Pinouts and Cable Wiring ‰ Cable Wiring Diagrams Serial Port Pinouts Port Pinout DiagramsEthernet Port Pinouts Cable Wiring Diagrams RJ45 8-pins to Female DB9Ethernet Cables Serial Cables for NPort 5610/5650 RS-232 RJ45 8-pins to Male DB9 RJ45 8-pins to Female DB25 Serial Cables for NPort 5630 RS-422/4-wire RS-485 RJ45 8-pins to Female DB25 Serial Cables for NPort 5630 2-wire RS-485 NPort 5600 Series User’s Manual Well Known Port Numbers Serial Cables for NPort 5650 RS-422/4-wire RS-485 Serial Cables for NPort 5650 2-wire RS-485 RJ45 8-pins to Male DB25 Pin Assignments for DB9 and DB25 Connectors Pin Assignments for DB9 Male and Female Connectors Pin Assignments for DB25 Male and Female Connectors TCP Socket Application Service Well Known Port Numbers UDP Socket Application Service Snmp Agent with MIB II & RS-232 Like Group Snmp Agent with MIB II & RS-232 Like Group System MIB Interfaces MIB Address Translation MIB Input Signal Table Output Signal Table Auto IP Report Protocol Auto IP Report Format Info nID List AP ID & Hardware ID Mapping Table Service Information Moxa Internet Services Following services are provided Serial Number Problem Report FormMoxa Product Product Return Procedure