Product Return Procedure | Moxa Technologies NPort 5600 guide

NPort 5600 Series User’s Manual

Service Information

Product Return Procedure

For product repair, exchange, or refund, the customer must:

Provide evidence of original purchase.

Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.

Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA should be visible on the outside of the package, and include a description of the problem, along with the return address and telephone number of a technical contact.

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Moxa Technologies NPort 5600 user manual Product Return Procedure

Contents

Seventh Edition, July NPort 5600 Series User’s Manual Disclaimer Copyright NoticeTrademarks Table of Contents Chapter IP Serial LIB Page Introduction Overview Package ChecklistProduct Features Product Specifications Serial Communication Parameters Advanced Built-in FeaturesSoftware Features Power Requirements Getting Started ‰ Panel Layout ‰ Connecting the Hardware Front panel of NPort 5600 series Rear panel of NPort 5600 series AC PowerRear panel of NPort 5600 series DC Power Panel Layout Connecting NPort 5610-16/8-48V’s Power Connecting the HardwareWiring Requirements Connecting NPort 5610/30/50-16/8’s Power Grounding NPort 5610-16/8-48V Connecting to the Network Adjustable Termination Resistor for the RS-485 Port Connecting to a Serial DeviceLED Indicators Link Indicator on the Rear Panel of NPort 5650 Fiber Model NPort 5650 DIP Switches Initial IP Address Configuration LCM Display Factory Default IP AddressDefault IP address Initializing NPort’s IP Address Detailed Menu Options Button Name Action Level ARP NPort Administration Suite Telnet Console NPort 5600 Series User’s Manual NPort 5600 Series User’s Manual NPort 5600 Series User’s Manual Choosing the Proper Operation Mode Real COM Mode Real COM Mode TCP Server Mode TCP Server Mode Pair Connection Mode TCP Client ModeUDP Mode RFC2217 Mode Reverse Telnet ModeDisabled Mode PPP Mode Web Console Configuration Opening Your Browser Basic Settings Local time TimeServer name Time zone Console Network Settings Gateway IP ConfigurationIP Address Netmask Contact Snmp SettingsDNS server 1 / DNS server Community name Auto report period IP Address ReportAuto report to IP Auto report to TCP port Port alias Serial Settings Serial Parameters TCP alive check time Operating SettingsReal COM Mode Setting Factory Default Necessity To 99 min Min Optional Ignore jammed IP Max connection Setting Factory Default Necessity RequiredMax. connection Max connection 2 to Force transmit Packing length Setting Factory Default Necessity RequiredDelimiter Delimiter process TCP Server Mode Max connection Packing length Local TCP port Setting Factory Default Necessity 4001 RequiredCommand port Setting Factory Default Necessity 966 Optional Inactivity time TCP Client Mode Ignore jammed IP Delimiter process Connection control Destination IP addressDestination IP address 2/3/4 Designated Local Port 1/2/3/4 Connect/Disconnect Description UDP Mode Force transmit Setting Factory Default Necessity To 99 min Min Required Pair Connection ModePair Connection Master Mode Blank Pair Connection Slave Mode Map CR-LF Reverse Telnet ModeSetting Factory Default Necessity To 99 min Optional RFC2217 Mode Disabled Mode Setting Factory Default Necessity To FF hex None Optional Packing length Setting Factory Default Necessity Optional TCP/IP compression PPP ModeSetting Factory Default Necessity Yes or No Optional Modem Initial stream Accessible IP SettingsSource IP address IP netmask Allowable Hosts Input format Hosts on a specific subnet can access the NPortAny host can access the NPort PPP User Table Mail Server Auto Warning SettingsAuto warning E-mail and Snmp Trap Snmp Trap Server Event Type Mail Setting Factory Default Necessity Enable, Disable OptionalDCD changed DSR changed Monitor Async MonitorMonitor Line Monitor Async-Settings Change Password Load Factory Defaults ‰ Overview ‰ Installing NPort Administrator ‰ Configuration Configuring NPort Administrator Installing NPort Administrator NPort 5600 Series User’s Manual IP Serial LIB NPort 5600 Series User’s Manual IP Serial LIB Configuration Broadcast Search Unlock Password Protection NPort 5600 Series User’s Manual IP Serial LIB Fixed LockUnlock Blank Configuring NPort NPort 5600 Series User’s Manual IP Serial LIB Upgrading Firmware Export/Import Add Target Æ Select target from the list Select Add Target NPort 5600 Series User’s Manual IP Serial LIB NPort 5600 Series User’s Manual IP Serial LIB NPort 5600 Series User’s Manual IP Serial LIB NPort 5600 Series User’s Manual IP Serial LIB COM Mapping Port Monitor On-line COM Mapping NPort 5600 Series User’s Manual IP Serial LIB Fast Flush only flush local buffer NPort 5600 Series User’s Manual IP Serial LIB Off-line COM Mapping IP Location NPort 5600 Series User’s Manual IP Serial LIB IP Serial LIB How to install IP Serial Library? What is IP Serial Library?Why Use IP Serial Library? Port Control Input/Output Data Port Status Miscellaneous IP Serial LIB Function GroupsExample Program Server Control ‰ Cable Wiring Diagrams Pinouts and Cable Wiring Serial Port Pinouts Port Pinout DiagramsEthernet Port Pinouts Serial Cables for NPort 5610/5650 RS-232 Cable Wiring DiagramsRJ45 8-pins to Female DB9 Ethernet Cables RJ45 8-pins to Female DB25 RJ45 8-pins to Male DB9 RJ45 8-pins to Female DB25 Serial Cables for NPort 5630 RS-422/4-wire RS-485 NPort 5600 Series User’s Manual Well Known Port Numbers Serial Cables for NPort 5630 2-wire RS-485 Serial Cables for NPort 5650 RS-422/4-wire RS-485 RJ45 8-pins to Male DB25 Serial Cables for NPort 5650 2-wire RS-485 Pin Assignments for DB9 Male and Female Connectors Pin Assignments for DB9 and DB25 Connectors Pin Assignments for DB25 Male and Female Connectors Well Known Port Numbers TCP Socket Application Service Snmp Agent with MIB II & RS-232 Like Group UDP Socket Application Service Snmp Agent with MIB II & RS-232 Like Group Address Translation MIB System MIB Interfaces MIB Input Signal Table Output Signal Table Auto IP Report Protocol AP ID & Hardware ID Mapping Table Auto IP Report FormatInfo n ID List Service Information Following services are provided Moxa Internet Services Serial Number Problem Report FormMoxa Product Product Return Procedure