Warranty and Service Information

Warranty & Service

Information

Upgrades and Support

You can access updated versions of firmware, drivers, flash utility programs and other software-related support for ISIHP server cards via the MultiTech web site and/or the MultiTech FTP site.

www.multitech.com (click Support; click Updates --Modem and ISI Drivers; select operating system; then see Multiport Card PCI Bus)

ftp://ftp.multitech.com (see Directory ISI Cards)

Service

Multi-Tech has an excellent technical support staff available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this product, call Technical Support at (612) 717-5863. Model and serial numbers are located on the Multi-Tech label on the component side of the ISIHP. To display the firmware version, type ATI1 in terminal mode. Software versions are printed on the diskette labels. Before calling Technical Support, note the status of your equipment, including screen messages, diagnostic test results, problems with a specific application, etc.

MultiModemISI Hybrid Series, ISIHP-2S/2U/4S/4U/4SD

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Multi-Tech Systems ISIHP-4SD, ISIHP-4U manual Upgrades and Support, Service