Solving other problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper feeding problems

Condition

Suggested solutions

 

 

Paper is jammed

Clear the paper jam. See page 14.2.

during printing.

 

 

 

Paper sticks

• Ensure that there is not too much paper in the tray.

together.

The tray can hold up to 250 sheets of paper,

 

depending on the thickness of your paper.

 

• Make sure that you are using the correct type of

 

paper. See page 5.8.

 

• Remove paper from the tray and flex or fan the

 

paper.

 

• Humid conditions may cause some paper to stick

 

together.

 

 

Multiple sheets of

• Different types of paper may be stacked in the tray.

paper do not

Load paper of only one type, size, and weight.

feed.

• If multiple sheets have caused a paper jam, clear

 

the paper jam. See page 14.2.

 

 

Paper does not

• Remove any obstructions from inside the machine.

feed into the

• Paper has not been loaded correctly. Remove

machine.

paper from the tray and reload it correctly.

 

• There is too much paper in the tray. Remove

 

excess paper from the tray.

 

• The paper is too thick. Use only paper that meets

 

the specifications required by the machine. See

 

page 5.8.

 

• If an original does not feed into the machine, the

 

ADF rubber pad may require to be replaced. See

 

page 13.7.

 

 

The paper keeps

• There is too much paper in the tray. Remove

jamming.

excess paper from the tray. If you are printing on

 

special materials, use the multi-purpose tray.

 

• An incorrect type of paper is being used. Use only

 

paper that meets the specifications required by the

 

machine. See page 5.8.

 

• There may be debris inside the machine. Open the

 

front cover and remove the debris.

 

• If an original does not feed into the machine, the

 

ADF rubber pad may require to be replaced. See

 

page 13.7.

 

 

Transparencies

Use only transparencies specifically designed for

stick together in

laser printers. Remove each transparency as it exits

the paper exit.

from the machine.

 

 

Envelopes skew

Ensure that the paper guides are against both sides

or fail to feed

of the envelopes.

correctly.

 

 

 

Printing problems

Condition

Possible cause

Suggested solutions

 

 

 

The

The machine is not

Check the power cord

machine

receiving power.

connections. Check the

does not

 

power switch and the power

print.

 

source.

 

 

 

 

The machine is not

Select Samsung SCX-5x30

 

selected as the

Series PCL 6 as your default

 

default printer.

printer in your Windows.

 

 

 

Check the machine for the following:

The front cover is not closed. Close the cover.

Paper is jammed. Clear the paper jam. See page 14.2.

No paper is loaded. Load paper. See page 5.5.

The toner cartridge is not installed. Install the toner cartridge.

If a system error occurs, contact your service representative.

 

The connection cable

Disconnect the printer cable

 

between the

and reconnect it.

 

computer and the

 

 

machine is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible, attach the cable

 

between the

to another computer that is

 

computer and the

working properly and print a

 

machine is defective.

job. You can also try using a

 

 

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has

 

 

more than one port, make

 

 

sure that the machine is

 

 

attached to the correct one.

 

 

 

 

The machine may be

Check the printer properties

 

configured

to ensure that all of the print

 

incorrectly.

settings are correct.

 

 

 

 

The printer driver

Repair the printer software.

 

may be incorrectly

See the Software Section.

 

installed.

 

 

 

 

 

The machine is

Check the display message

 

malfunctioning.

on the control panel to see if

 

 

the machine is indicating a

 

 

system error.

 

 

 

14.11 <Troubleshooting>

Page 81
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Muratec MFX-3050 manual Solving other problems, Paper feeding problems, Printing problems

MFX-3050 specifications

The Muratec MFX-3050 is a multifunctional printer designed to meet the demands of modern workplaces with its versatile features and advanced technology. This compact and robust device excels in delivering printing, copying, scanning, and faxing capabilities, making it an ideal solution for small to medium-sized businesses.

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In summary, the Muratec MFX-3050 is a reliable multifunction printer that combines speed, quality, and security in one compact unit. Whether for printing, copying, scanning, or faxing, it offers a robust solution tailored for the dynamic needs of today's business environment. With its advanced features and user-centric design, the MFX-3050 is an excellent investment for any organization seeking to enhance their productivity and efficiency.