Muratec MFX-3050 manual Common Macintosh problems, response. This can usually happen while

Problem		Possible Cause and Solution
The machine does not	•	Check if a document is loaded into the
scan		machine.
	•	Check if your machine is connected to
		the computer. Make sure if it is
		connected properly if I/O error is
		reported while scanning.
	•	Check if the port is not busy. Since
		functional components of MFP (printer
		and scanner) share the same I/O
		interface (port), the situation of
		simultaneous access of different
		“consumer” application to the same port
		is possible. To avoid possible conflicts,
		only one of them at a time is allowed to
		gain control over the device. The other
		“consumer” will encounter “device busy”
		response. This can usually happen while
		starting scan procedure, and appropriate
		message box will be displayed.
		To identify the source of the problem,
		you should open ports configuration and
		select the port assigned to your scanner.
		port’s symbol /dev/mfp0 corresponds to
		LP:0 designation displayed in the
		scanners’ options, /dev/mfp1 relates to
		LP:1 and so on. USB ports start at /dev/
		mfp4, so scanner on USB:0 relates to /
		dev/mfp4 respectively and so forth
		sequentially. In the Selected port pane
		you can see if the port is occupied by
		some other application. If this is the
		case, you should wait for completion of
		the current job or should press Release
		port button, if you are sure that the
		present port’s owner is not functioning
		properly.
I cannot scan via Gimp	•	Check if Gimp Front-end has
Front-end.		“Xsane: Device dialog.” on the “Acquire”
		menu. If not, you should install Xsane
		plug-in for Gimp on the your computer.
		You can find Xsane plug-in package for
		Gimp on Linux distribution CD or Gimp
		home page. For the detail information,
		refer to the Help for Linux distribution CD
		or Gimp Front-end application.
	If you wish to use other kind of scan
	application, refer to the Help for
	application.

Problem	Possible Cause and Solution
I encounter error	Please avoid changing print job
“Cannot open port	parameters (via LPR GUI, for example)
device file” when	while a print job is in progress. Known
printing a document.	versions of CUPS server break the print
	job whenever print options are changed
	and then try to restart the job from the
	beginning. Since Unified Linux Driver locks
	port while printing, the abrupt termination
	of the driver keeps the port locked and
	therefore unavailable for subsequent print
	jobs. If this situation occurred, please, try
	to release the port.

Common Macintosh problems

Problem	Suggested solutions
The printer does not print	You should change the Print Method
a document from Acrobat	option to Print as Image when you print
Reader.	from Acrobat Reader.
The document has	Update your Mac OS to OS 10.3.3. or
printed, but the print job	higher.
has not disappeared from
the spooler in
Mac OS 10.3.2.

14.20 <Troubleshooting>