Scanning problems

Condition

 

Suggested solutions

 

 

 

The scanner does

•

Make sure that you place the original to be

not work.

 

scanned face down on the scanner glass, or

 

 

face up in the ADF.

 

•

There may not be enough available memory

 

 

to hold the document you want to scan. Try

 

 

the Prescan function to see if that works. Try

 

 

lowering the scan resolution rate.

 

•

Check that the USB or parallel cable is

 

 

connected properly.

 

•

Make sure that the USB or parallel cable is

 

 

not defective. Switch the cable with a known

 

 

good cable. If necessary, replace the cable.

 

• If you are using a parallel cable, ensure that it

 

 

is compliant with IEEE 1284 standards.

 

•

Check that the scanner is configured

 

 

correctly. Check scan setting in the SmarThru

 

 

Configuration or the application you want to

 

 

use to make certain that the scanner job is

 

 

being sent to the correct port.

 

 

 

The unit scans

•

Check if the machine is printing received

very slowly.

 

data. If so, scan the document after the

 

 

received data has been printed.

 

•

Graphics are scanned more slowly than text.

 

•

Communication speed slows in scan mode

 

 

because of the large amount of memory

 

 

required to analyze and reproduce the

 

 

scanned image. Set your computer to the

 

 

ECP printer mode through BIOS setting. It

 

 

will help to increase the speed. For details

 

 

about how to set BIOS, refer to your

 

 

computer user’s guide.

 

 

 

 

Condition

 

Suggested solutions

 

 

 

Message appears

•

There may be a copying or printing job in

on your computer

 

progress. When that job is complete, try your

screen:

 

job again.

•

“Device can't be

•

The Selected port is currently being used.

 

set to the H/W

 

Restart your computer and try again.

 

mode you want.”

•

The printer cable may be improperly

•

“Port is being

 

connected or the power may be off. You must

 

used by another

 

use a parallel cable that supports IEEE 1284

 

program.”

 

bi-directional communications.

•

“Port is

•

The scanner driver is not installed or the

 

Disabled.”

 

operating environment is not set up properly.

•

“Scanner is busy

•

Ensure that the machine is properly

 

receiving or

 

connected and the power is on, Then restart

 

printing data.

 

your computer.

 

When the

• The USB cable may be improperly connected

 

current job is

 

or the power may be off.

 

completed, try

•

Do not use parallel and USB cables at the

 

again.”

 

same time.

•“Invalid handle.”

•“Scanning has failed.”

14.16 <Troubleshooting>

Page 85 Page 87
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Muratec MFX-3050 manual Scanning problems
Page 85 Page 87

MFX-3050 specifications

The Muratec MFX-3050 is a multifunctional printer designed to meet the demands of modern workplaces with its versatile features and advanced technology. This compact and robust device excels in delivering printing, copying, scanning, and faxing capabilities, making it an ideal solution for small to medium-sized businesses.

One of the standout characteristics of the MFX-3050 is its impressive print speed. Capable of producing up to 30 pages per minute, it ensures that users can efficiently complete their printing tasks without unnecessary delays. This speed is complemented by its first-page-out time, which is remarkably quick, allowing users to receive their documents almost instantly.

In terms of print quality, the MFX-3050 does not disappoint. With a maximum print resolution of 1200 dpi, it provides sharp and vibrant documents, suitable for both text and graphics. This high-quality output is essential for professionals who need to make a strong impression with their documentation.

The device features a user-friendly interface, equipped with a color touchscreen display that simplifies operation. Users can easily navigate through various functions, adjust settings, and monitor job status, enhancing overall productivity. The MFX-3050 also offers a range of connectivity options, including USB, Ethernet, and Wi-Fi, allowing seamless integration into any office network.

Another significant advantage of the MFX-3050 is its scanning capabilities. With the ability to scan at 600 dpi and a robust automatic document feeder, users can quickly digitize multi-page documents. The device supports various file formats, making it easy to share scanned files across different platforms.

Security is a crucial consideration for any office environment, and the MFX-3050 addresses this concern with built-in security features. These include secure print, user authentication, and data encryption, ensuring that sensitive information remains protected.

Furthermore, the MFX-3050 is designed with environmental considerations in mind. It is ENERGY STAR certified, showcasing its efficiency and commitment to reducing energy consumption without compromising performance.

In summary, the Muratec MFX-3050 is a reliable multifunction printer that combines speed, quality, and security in one compact unit. Whether for printing, copying, scanning, or faxing, it offers a robust solution tailored for the dynamic needs of today's business environment. With its advanced features and user-centric design, the MFX-3050 is an excellent investment for any organization seeking to enhance their productivity and efficiency.
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