34
| SYMPTOM |
| PROBLEM | TEST SOLUTION |
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| Pilot lights |
| - Wiring / Connection | Inspect all wires, ensure good tight connections. Verify that all |
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| Stops sparking |
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| wiring is installed exactly as specified. |
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| / pilot remains lit |
| - Wiring harness | Inspect the wiring harness, and verify the harness is tightly con- |
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| but burner will |
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| nected to the module. Verify that you have 7 wires and they are |
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| not turn on |
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| connected in the right order. |
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| - Module or Valve | Conduct the following test to verify if the problem is the module or |
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| valve. To measure voltages, turn multimeter to "DC" place the red |
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| lead from multimeter on the screw on the terminal block for the |
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| wire you are checking, touch black lead to ground (valve body). |
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| Importantly, a "Zero" volts reading does not automatically indicate |
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| a bad module, there may be too little resistance in the valve so- |
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| lenoid. Check if the Green wire is disconnected from the valve. |
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| The voltage output from the module should be between 2 and |
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| 3 volts. |
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Exhaust fumes smelled |
| - Fireplace is spilling. | Check all seals. |
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in room, headaches. |
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Carbon is being depos- ited on glass, logs or combustion chamber surfaces.
- Air shutter has become | Ensure air shutter opening is free of lint or other obstructions. |
blocked |
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- Flame is impinging on the | Check that the logs are correctly positioned. |
logs or combustion chamber. | Open air shutter to increase the primary air. |
| Check the input rate: check the manifold pressure and orifice |
| size as specified by the rating plate values. |
| Check that the door gasketing is not broken or missing and |
| that the seal is tight. |
| Check that both vent liners are free of holes and well sealed |
| at all joints. |
| Check that minimum rise per foot has been adhered to for |
| any horizontal venting. |
Flames are very ag- | - Door is ajar | Realign door and secure. | |||
gressive. |
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- Venting action is too great. | Restrict vent exit with restrictor plate. See Restricting Vents. | ||||
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Main burner flame is a | - Blockage in vent. | Remove blockage. In really cold conditions, ice buildup may occur | |||
blue, lazy, transparent |
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| on the terminal and should be removed as required. | ||
flame. |
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- Incorrect installation. | Confirm installation with venting parameters. | ||||
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White / grey film | - Sulphur from fuel is being de |
forms. | posited on glass, logs or |
| combustion chamber |
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Clean the glass with a recommended gas fireplace glass cleaner.
DO NOT CLEAN GLASS WHEN HOT.
If deposits are not cleaned off regularly, the glass may become permanently marked.
