©NationalInstruments Corporation 5-1 NI8171 Series User Manual
5
Troubleshooting
This chapter answers common troubleshooting questions you may have
when using the NI 8171 series embedded computer.
Whati f the NI 8171 series does not boot?
Severalproblems can cause a controller not to b oot. Here are some things
to look for and possible solutions.
Thingsto Notice
•Which LEDs come on? The Power OK LEDshouldstaylit.The
Drive LED should blink during boot as the disk is accessed.
•Whatappears on thedisplay? Does it hang at some particular point
(BIOS,Operating S ystem, etc.)? If nothing appears on the screen, try
adifferent monitor. Does your monitor work with a different PC? If it
hangs, note the last screen output that you saw for reference when
consulting National Instruments technical support.
•Whathas changed about the system? Did you recently move the
system?Was there electrical storm activity? Did you recently add a
newmodule, memory ch ip, or piece of software?
Thingsto Try
•Makesure the ch assis is plugged in to a working powerso urce.
•Check anyfuses or circuit breakers in the chassis or other power
supply (possibly a UPS).
•Makesure the controller module is firmly seated in the chassis.
•Removeall other modules from the chassis.
•Removeany nonessential cables or devices.
•Trythe controller in a different chassis.
•Trya similar controller in this same chassis.
•Recoverthe hard drive on the controller.(See the Hard Drive Recovery
section in Chapter 4, Common Configuration Questions.)
•Clearthe CMOS. (See the System CMOS sectioninChapter2,
Installation and Configuration.)