NETGEAR NMS100 Package Contents

Reference Manual for the ProSafe Network Management System NMS100

1-4 Introduction

September 2004 202-10058-01

None (TCP Only)

Null access is used for polling TCP services only, where ICMP (Ping) and SNMP access is

restricted by a firewall.

ICMP (Ping)

ICMP (Ping) mode is used for devices that do not support SNMP but can still be pinged to see if

they are responding. This may include servers and workstations.

SNMP V1 and V2c

SNMP V1 and SNMP V2c are very similar SNMP agent protocols that are used by most currently

deployed network devices. Any device that supports V2c will generally also support V1. ProSafe

NMS uses automatic intelligence to switch from one mode to the other as needed. So in most cases

select SNMP V1 as the device access mode for any SNMP device.

Since SNMP V1 and V2c are the most common and simplest SNMP protocols, this guide will only

show you how to use these protocols.

SNMP V3

SNMP V3 is a secure SNMP agent protocol that supports authentication and privacy (encryption).

The use of SNMP V3 is considered an advanced topic. As such, this guide does not describe V3 in

any detail. For more information about using V3, please use the Help/Help Topics menu and

search for Setting Device Access Modes in the Index.

Package Contents

The product package should contain the following items:

• Software CD, including:

— ProSafe NMS Software

—This guide

• Software license key

• Customer support card

If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Please

remember to keep your software CD and license key in a secure location.

Contents

Main September 2004 202-10058-01 Contents Page Page Page Chapter 1 Introduction Audience, Scope, Conventions, and Formats Overview Other ProSafe NMS Features ProSafe Network Management System System Requirements Device Access Modes None (TCP Only) ICMP (Ping) Package Contents Page Page Chapter 2 Installation and Startup Installing the ProSafe NMS Server and Local Console Installing the Air Messenger Pro Paging Software Starting the ProSafe NMS Server and Local Console Page Console Elements The following figure and table show the main elements of the ProSafe NMS console. Installation and Startup 2-5 Console Button Commands Figure 2-3: Edit button bar Figure 2-2: Main button bar Edit Button Bar Use the Edit button bar to add the objects shown below. Selection Tool Event Log Tool View Window Area Page Chapter 3 Data and Statistics Working with the Map Database The Map Selection Tree Using Map View Windows Moving Map Objects Moving Objects at the Root Level Moving Objects Inside Subnet Levels Moving Objects from One Subnet to Another Changing Object Properties Attributes Access Parameters Type-Dependent Attributes Data and Statistics 3-9 a. D = Device, L = Link, N = Ring, Bus, Network, S = Subnet, G = Goto Table 3-2. Object Properties Attribute tab 3-10 Data and Statistics Adding Map Objects Table 3-3. Object Types Viewing Device MIB Data The MIB Selection Tree Manage Menus Custom Menus Table Display Elements Graph Display Elements The following figure shows a sample graph display and the function of graph controls. Graph Styles Saving Long-term Statistics Creating a New Report Viewing Trend Data in a Graph Window Limiting Saved Instances Polling and Emailing 4-1 Chapter 4 Polling and Emailing Setting Threshold Alarms Table 4-1. Threshold Alarms Setting Status Variable Polling Configuring Automatic Alarms Setting Manual Threshold Alarms Polling TCP Application Services Discovery of Four Built-in Services TCP Service Polling Custom TCP Service Polling Managing Polling for the Device Emailing or Paging the Administrator on an Event Page Page Page 4-10 Polling and Emailing Other Event Types Table 4-2. ProSafe NMS Events Emailing or Paging Multiple Users Page Chapter 5 Troubleshooting and Advanced Configuration Troubleshooting Network Discovery Duration of Network Discovery Normal Discovery Map Layout Failure Symptoms and Solutions Discovery Agent Fails to Connect to the Server Incorrect or Missing Community Names SNMP Device Access Control List Firewalls Block SNMP Operations Not Enough Seeds Broadcast Packet Losses Limiting the Scope of Discovery Setting Up New Filters Stopping Discovery Auto-Layout A-1 September 2004 202-10036-01 Appendix A Event Parameters Table 5-1. Event Parameters Page Glossary Use the list below to find definitions for technical terms used in this manual. List of Glossary Terms Page Page Page Page Page Page Page Page Page Index Index 1 A B C L M N O P