NETGEAR NMS100 Chapter 1 Introduction

Introduction 1-1

September 2004 202-10058-01

Chapter 1 Introduction

Audience, Scope, Conventions, and Formats

This reference manual assumes that the reader has basic to intermediate computer and Internet

skills. This guide uses the following typographical conventions:

This guide uses the following format to highlight special messages:

This manual is written for the ProSafe NMS according to these specifications.

Table 1-1. Typographical Conventions

italics Emphasis, books, CDs, URL names

bold User input

SMALL CAPS Screen text, file and server names, extensions, commands, IP addresses

Note: This format is used to highlight information of importance or special interest.

Table 1-2. Manual Scope

Product Version ProSafe Network Management System

Manual Publication Date September 2004

Note: Product information and updates are available on the NETGEAR Web site at

http://kbserver.netgear.com.

Contents

Main September 2004 202-10058-01 Contents Page Page Page Chapter 1 Introduction Audience, Scope, Conventions, and Formats Overview Other ProSafe NMS Features ProSafe Network Management System System Requirements Device Access Modes None (TCP Only) ICMP (Ping) Package Contents Page Page Chapter 2 Installation and Startup Installing the ProSafe NMS Server and Local Console Installing the Air Messenger Pro Paging Software Starting the ProSafe NMS Server and Local Console Page Console Elements The following figure and table show the main elements of the ProSafe NMS console. Installation and Startup 2-5 Console Button Commands Figure 2-3: Edit button bar Figure 2-2: Main button bar Edit Button Bar Use the Edit button bar to add the objects shown below. Selection Tool Event Log Tool View Window Area Page Chapter 3 Data and Statistics Working with the Map Database The Map Selection Tree Using Map View Windows Moving Map Objects Moving Objects at the Root Level Moving Objects Inside Subnet Levels Moving Objects from One Subnet to Another Changing Object Properties Attributes Access Parameters Type-Dependent Attributes Data and Statistics 3-9 a. D = Device, L = Link, N = Ring, Bus, Network, S = Subnet, G = Goto Table 3-2. Object Properties Attribute tab 3-10 Data and Statistics Adding Map Objects Table 3-3. Object Types Viewing Device MIB Data The MIB Selection Tree Manage Menus Custom Menus Table Display Elements Graph Display Elements The following figure shows a sample graph display and the function of graph controls. Graph Styles Saving Long-term Statistics Creating a New Report Viewing Trend Data in a Graph Window Limiting Saved Instances Polling and Emailing 4-1 Chapter 4 Polling and Emailing Setting Threshold Alarms Table 4-1. Threshold Alarms Setting Status Variable Polling Configuring Automatic Alarms Setting Manual Threshold Alarms Polling TCP Application Services Discovery of Four Built-in Services TCP Service Polling Custom TCP Service Polling Managing Polling for the Device Emailing or Paging the Administrator on an Event Page Page Page 4-10 Polling and Emailing Other Event Types Table 4-2. ProSafe NMS Events Emailing or Paging Multiple Users Page Chapter 5 Troubleshooting and Advanced Configuration Troubleshooting Network Discovery Duration of Network Discovery Normal Discovery Map Layout Failure Symptoms and Solutions Discovery Agent Fails to Connect to the Server Incorrect or Missing Community Names SNMP Device Access Control List Firewalls Block SNMP Operations Not Enough Seeds Broadcast Packet Losses Limiting the Scope of Discovery Setting Up New Filters Stopping Discovery Auto-Layout A-1 September 2004 202-10036-01 Appendix A Event Parameters Table 5-1. Event Parameters Page Glossary Use the list below to find definitions for technical terms used in this manual. List of Glossary Terms Page Page Page Page Page Page Page Page Page Index Index 1 A B C L M N O P