Emailing or Paging Multiple Users | NETGEAR NMS100 specification

Reference Manual for the ProSafe Network Management System NMS100

Note: A poll sequence occurs repeatedly every POLL INTERVAL seconds. During each poll sequence, a poll is sent and a reply expected within the POLL TIMEOUT period. If no response is received during the timeout period, the poll is sent again immediately (retried). During a single poll sequence, retries will be made up to the value set for POLL RETRIES. If the retries all fail then the poll sequence fails. The POLL INTERVAL must then elapse before another poll sequence is attempted.

Emailing or Paging Multiple Users

This section shows how to email or page two users when a selection of devices goes down. Please read and understand section “Emailing or Paging the Administrator on an Event” on page 5-6before reading this one.

1.First, add a grouped set of users

a.Use the Config/User Profiles menu.

b.Click the Add button.

c.Enter the Name of the new user.

d.Set the user Email address and the user Pager type.

e.Set the email/page days and times.

f.Set the Group1 user alias to SwitchOperators (this can be any text).

g.Click OK to save the new user.

h.Repeat this process for a different user name, making sure to set the Group1 value to SwitchOperators, so that both users have the same value for Group1 for example, they have the same alias).

2.Next, add the users to Air Messenger Pro

a.To use paging, start the Air Messenger Pro application and add two users with the same names as those you added to ProSafe NMS.

Do not use Air Messenger Pro groups and do not use the ProSafe NMS Group1 name. Each ProSafe NMS user must have a matching user name in Air Messenger Pro.

b.Set up the paging/modem options and make sure that you can send pages for each of the two new users.

Polling and Emailing

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September 2004 202-10058-01

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NETGEAR NMS100 manual Emailing or Paging Multiple Users, First, add a grouped set of users

Contents

NETGEAR, Inc September 2004 Customer Support World Wide Web TrademarksStatement of Conditions Contents Chapter Data and Statistics Appendix a Contents Manual Scope Audience, Scope, Conventions, and FormatsTypographical Conventions Overview Other ProSafe NMS Features Recommended system requirements Device Access ModesProSafe Network Management System System Requirements Package Contents Introduction Introduction Installing the ProSafe NMS Server and Local Console Chapter Installation and Startup Starting the ProSafe NMS Server and Local Console Installing the Air Messenger Pro Paging Software Stopping and Starting the Server Disabling Automatic Console LoginStarting a Local Console Session Element Function Console ElementsMain button bar Edit button bar Selection Tool Event Log Tool Zoom to Console Button Commands Selection Tab Description Selection ToolEvent Log Tool Selection Tool tabs View Window Area Installation and Startup Map Selection Tree Working with the Map Database Rectangle Using Map View WindowsView All Zoom Out Zoom Moving Objects at the Root Level Moving Map Objects Automatically arranged and manually arranged submap levels Moving Objects Inside Subnet Levels Moving Objects from One Subnet to Another Attributes Changing Object Properties Attribute Name Description Access ParametersObject Properties Access tab Type-Dependent Attributes Object Attribute Name Description Type a Object Properties Attribute tab Type Description Adding Map ObjectsObject Types Manage Menus Viewing Device MIB DataMIB Selection Tree Custom Menus Table Display Elements Graph Styles Graph Display Elements Creating a New Report Saving Long-term Statistics Viewing Trend Data in a Graph Window Limiting Saved Instances Alarm Type Description Setting Threshold AlarmsThreshold Alarms Configuring Automatic Alarms Setting Status Variable Polling Setting Manual Threshold Alarms TCP Service Polling Polling TCP Application ServicesDiscovery of Four Built-in Services Managing Polling for the Device Custom TCP Service Polling To modify an existing Custom TCP Service definition Emailing or Paging the Administrator on an Event Then, set the Email/Paging global event options Add an Event Filter for the pollDeviceDown event Then, set the Email/Page event actions Event Subtree Trap Name Description Other Event TypesProSafe NMS Events First, add a grouped set of users Emailing or Paging Multiple Users Then, add an Event Filter for the selected devices Normal Discovery Map Layout Troubleshooting Network DiscoveryDuration of Network Discovery Sample top-level and Subnet Map views for a small network Failure Symptoms and Solutions Incorrect or Missing Community Names Discovery Agent Fails to Connect to the Server Not Enough Seeds Snmp Device Access Control ListFirewalls Block Snmp Operations Limiting the Scope of Discovery Setting Up New FiltersBroadcast Packet Losses Stopping Discovery Auto-Layout Event Description Parameters Event ParametersEvent Parameters Set Community name of the target device List of Glossary Terms Cat Denial of Service attackAuto Uplink Domain Name DoS Dynamic Host Configuration Protocol Internet Protocol GatewayIP Address Mbps Lightweight Directory Access ProtocolLocal area network MAC address Perfect Forward Secrecy NetBIOSNetwork Address Translation Packet Router PPPoEPPP over ATM PPP over Ethernet Subnet Mask Wide area network Wi-Fi Windows Internet Naming ServiceUniversal Plug and Play WEB Proxy Server Wireless Network Name Ssid Index Index Index