NTI KEEMUX Series PS/2 KVM Switch

TROUBLESHOOTING

If the KEEMUX is not working properly, please look for a solution in the list below:

PROBLEM: Keyboard Errors

SOLUTION: Check cable connections on each CPU and the switch.

PROBLEM: No Video

SOLUTION: Check cable connections on each CPU and the switch. Verify that keyboard, video, and mouse connect from each CPU to matching ports. After reconnecting, the CPU may need to be re-booted in order to sense the monitor connection.

PROBLEM: No Mouse Movement

SOLUTION: Check cable connections on each CPU and the switch. Verify that keyboard, video, and mouse connect from each CPU to matching ports. Verify that the mouse driver was loaded.

PROBLEM: No Keyboard Activity after running shutdown program on IBM PowerServer 220

SOLUTION: 1. Select a different port from the front panel buttons.

2.Turn power OFF to PowerServer 220. (either step above will enable keyboard)

PROBLEM: Monitor shuts down while working with OSD menu

SOLUTION: Disengage or increase time setting of CPU’s monitor “sleep” mode from the BIOS and/or control panel display settings. (The CPU does not sense activity while in the OSD menu )

If a solution was not found in the list above, answers may be found in the Frequently Ask Questions (FAQs) section of our website at http://www.networktechinc.com or call us directly at (800) 742-8324(800-RGB-TECH)or (330) 562-7070and we will be happy to assist in any way we can.

SERIAL NO.:

 

_____

 

DATE:

 

____________

INSPECTED BY:

_____

 

 

KEEMUX-P4 KEEMUX-P8 KEEMUX-P12 KEEMUX-P16 KEEMUX-P20 KEEMUX-P24 KEEMUX-P32

‰ -O OPTION

‰ -RS OPTION

‰ -A OPTION

‰ -DV OPTION

Man077 Rev 7/1/07

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Network Technologies KEEMUX-Px operation manual Troubleshooting, Problem No Video