If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
•See “Error Messages” (E90) for more information.
Power, Display, Settings Issues
Problem |
| Cause/Solution | A |
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| • | Wait for recording to end. | – |
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| • | If the problem persists, turn the camera off. If the camera does |
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The camera is on |
| not turn off, remove and reinsert the battery or batteries or, if |
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| you are using an AC adapter, disconnect and reconnect the AC |
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but does not |
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| adapter. |
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respond. |
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| Note that although any data currently being recorded will be |
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| lost, data that have already been recorded will not be affected |
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| by removing or disconnecting the power source. |
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The battery |
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inserted in the | Confirm all connections. |
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camera cannot be |
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charged. |
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| • | Off is selected for Charge by computer in the setup menu. |
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| • | When charging by connecting the camera to a computer, |
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The battery cannot | • | battery charging stops when the camera is turned off. |
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be charged by | When charging by connecting the camera to a computer, |
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connecting the |
| battery charging stops when the computer is suspended |
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camera to a | • | (sleeping), and the camera may turn off. |
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computer. | Depending upon computer specifications, settings, and status, | – |
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| charging the battery inserted in the camera may not be |
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| possible via computer connection. |
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| • | Battery is exhausted. |
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Camera cannot be | • | The camera does not turn on while the Charging AC Adapter is | – | Notes | |
turned on. |
| connected to it even when you press the power switch. Press |
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| and hold the c(playback) button to turn on the camera in |
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| playback mode. However, shooting is not possible. |
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| Index |
| • | Battery is exhausted. |
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| • | If no operations are performed for a while, camera has turned |
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| • | off automatically by auto off to save power. |
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| The camera turns off if the Charging AC Adapter is connected |
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| • | while the camera is on. |
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Camera turns off | The camera turns off if the USB cable connecting the camera |
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without warning. |
| to a computer or printer is disconnected. Reconnect the USB |
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| • | cable. |
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| Inside of the camera has become hot. Leave the camera off | – |
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| • | until the inside of the camera has cooled. |
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| At low temperatures, the camera and the battery may not |
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| function normally. |
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F7