Troubleshooting

 

 

Problem

Cause/Solution

A

 

 

Flash does not fire.

A shooting mode where flash cannot fire is selected.

52, 61

 

 

Another function that is set now is restricting the flash.

74

 

 

 

 

 

 

 

 

• Off is selected for Digital zoom in the setup menu.

104

 

 

 

When Scene auto selector, Portrait, Night portrait,

34, 34, 36,

 

 

The digital zoom is

Backlighting with HDR set to Level 1-Level 3, Easy

39, 40, 41,

 

 

not available.

panorama in Panorama, Pet portrait or 3D photography

43

 

 

 

is selected in scene mode, the digital zoom cannot be used.

 

 

 

 

Other functions that restrict the use of digital zoom are set.

74

 

 

 

 

 

 

 

Image size not

Another function that is set now is restricting Image size.

74

 

 

When the scene mode is set to Easy panorama in

40, 43

 

 

available.

 

 

Panorama or 3D photography, the image size is fixed.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Off is selected for Shutter sound under Sound settings in

104

 

 

 

the setup menu.

 

 

 

No sound when

• Sports, Museum or Pet portrait is selected in scene mode.

35, 38,

 

 

 

41

 

 

shutter is released.

Other functions that restrict the use of the shutter sound are

 

 

74

 

 

 

set.

 

 

 

 

Do not block the speaker.

2

 

 

 

 

 

 

 

AF-assist

Off is selected for AF assist in the setup menu. Even when Auto

 

 

 

illuminator does

is set, AF-assist illuminator may not light depending on the focus

104

 

 

not light.

area position or scene mode.

 

 

 

 

 

 

 

 

Pictures appear

Lens is dirty. Clean lens.

F6

 

 

smeared.

 

 

 

 

 

 

 

 

 

 

 

Colors are

White balance does not match light source.

65, E32

 

 

unnatural.

 

 

 

 

 

 

 

 

 

 

 

Ring-shaped or

When the subject is backlit or when shooting with an extremely

 

Technical

 

rainbow-colored

bright light source in the display, such as in sunlight, ring-shaped

 

 

bands are seen on

or rainbow-colored bands may appear on the image.

 

 

 

 

the screen or the

Change the position of the light source or remove it from the

 

Notes

 

shot image.

display, and try shooting again.

 

 

 

 

 

 

 

As the subject is dark, shutter speed is too slow or ISO sensitivity

 

 

 

 

 

and

 

The image taken

is too high.

 

 

becomes grainy.

Use flash.

52

Index

 

 

Specify a lower ISO sensitivity setting.

66, E41

 

 

 

 

 

 

Flash window is blocked.

24

 

 

 

Subject is beyond flash range.

52

 

 

Pictures are too

Adjust exposure compensation.

60

 

 

 

dark

Raise the ISO sensitivity.

66, E41

 

 

(underexposed).

Subject is backlit. Raise the flash, and set the scene mode

39, 52

 

 

 

Backlighting with HDR set to Off or set the flash mode to m

 

 

 

 

(fill flash).

 

 

 

 

 

 

 

 

Pictures are too

Adjust exposure compensation.

60

 

 

bright

 

 

Use the Built-in ND filter setting in the shooting menu.

66, E49

 

 

(overexposed).

 

 

 

 

 

 

 

 

 

F10