Troubleshooting
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| Problem | Cause/Solution | A |
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| Flash does not fire. | • A shooting mode where flash cannot fire is selected. | |
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| • Another function that is set now is restricting the flash. | ||
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| • Off is selected for Digital zoom in the setup menu. | |
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| • When Scene auto selector, Portrait, Night portrait, | |
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| The digital zoom is | Backlighting with HDR set to Level | |
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| not available. | panorama in Panorama, Pet portrait or 3D photography | |
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| is selected in scene mode, the digital zoom cannot be used. |
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| • Other functions that restrict the use of digital zoom are set. | |
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| Image size not | • Another function that is set now is restricting Image size. | |
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| • When the scene mode is set to Easy panorama in | ||
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| available. | ||
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| Panorama or 3D photography, the image size is fixed. |
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| • Off is selected for Shutter sound under Sound settings in | |
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| the setup menu. |
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| No sound when | • Sports, Museum or Pet portrait is selected in scene mode. | |
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| shutter is released. | • Other functions that restrict the use of the shutter sound are | |
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| set. |
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| • Do not block the speaker. | |
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| Off is selected for AF assist in the setup menu. Even when Auto |
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| illuminator does | is set, | |
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| not light. | area position or scene mode. |
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| Pictures appear | Lens is dirty. Clean lens. | |
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| smeared. | ||
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| Colors are | White balance does not match light source. | |
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| unnatural. | ||
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| When the subject is backlit or when shooting with an extremely |
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Technical |
| bright light source in the display, such as in sunlight, |
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| bands are seen on | or | – | |
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| the screen or the | Change the position of the light source or remove it from the |
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Notes |
| shot image. | display, and try shooting again. |
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| As the subject is dark, shutter speed is too slow or ISO sensitivity |
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| The image taken | is too high. |
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| becomes grainy. | • Use flash. | ||
Index |
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| • Specify a lower ISO sensitivity setting. | |
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| • Flash window is blocked. | ||
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| • Subject is beyond flash range. | |
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| Pictures are too | • Adjust exposure compensation. | |
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| dark | • Raise the ISO sensitivity. | |
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| (underexposed). | • Subject is backlit. Raise the flash, and set the scene mode | |
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| Backlighting with HDR set to Off or set the flash mode to m |
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| (fill flash). |
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| Pictures are too | • Adjust exposure compensation. | |
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| bright | ||
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| • Use the | ||
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| (overexposed). | ||
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F10