Troubleshooting

 

 

Problem

 

Cause/Solution

A

 

 

 

Camera is off.

19

 

 

 

Battery is exhausted.

18

 

 

 

Standby mode for saving power: Press the power switch,

19

 

 

 

 

shutter-release button, cbutton or b(emovie-record)

 

 

 

Monitor is blank.

 

button, or rotate the mode dial.

52

 

 

When flash lamp flashes, wait until flash has charged.

 

 

 

 

 

 

Camera and computer are connected via USB cable.

87, 90

 

 

 

Camera and TV are connected via audio/video cable or HDMI

87, E18

 

 

 

 

cable.

E39

 

 

 

Interval timer shooting in progress.

 

 

 

 

 

 

 

Monitor screen is

Adjust monitor screen brightness.

103, E71

 

 

hard to see.

Monitor is dirty. Clean monitor screen.

F6

 

 

 

 

 

 

 

 

If the camera clock has not been set (“Date not set” indicator

20, 103,

 

 

 

 

flashes during shooting), still pictures have a time stamp of

E69

 

 

Date and time of

 

“00/00/0000 00:00”; and movies are dated “01/01/2013 00:00.”

 

 

 

 

Set the correct date and time using Time zone and date in

 

 

 

recording are not

 

 

 

 

 

the setup menu.

 

 

 

correct.

 

 

 

 

The camera clock is not as accurate as a normal clock, such as

103, E69

 

 

 

 

 

 

 

watches. Check camera clock regularly against more accurate

 

 

 

 

 

timepieces and reset as required.

 

 

 

 

 

 

 

 

 

No information

Hide info is selected for Photo info of Monitor settings in the

 

 

 

displayed on the

103, E71

 

 

monitor.

setup menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Print date not

Time zone and date in the setup menu has not been set.

20, 103,

 

 

available.

E69

 

 

 

 

 

 

 

 

 

 

 

 

Date not

A shooting mode that does not support print date is selected.

 

Technical

 

appearing on

103, E74

 

pictures even

Another function that is set now is restricting the print date.

74

 

 

 

 

when Print date is

The date cannot be imprinted onto a movie.

 

 

enabled.

 

 

 

 

 

 

 

 

 

Notes

 

Screen for setting

 

 

 

 

time zone and

 

 

 

 

 

 

 

 

and

 

date is displayed

Clock battery is exhausted; all settings were restored to their

 

 

when camera is

21

 

default values.

Index

 

turned on.

 

 

 

 

 

 

 

 

 

 

 

Camera settings

 

 

 

 

 

reset.

 

 

 

 

 

 

 

 

 

 

Reset file

Reset file numbering cannot be applied when the folder

 

 

 

numbering

number reaches 999 and there are images in the folder. Change

105, E83

 

 

cannot be done.

the memory card, or format the internal memory/memory card.

 

 

 

 

 

 

 

 

Monitor is turned

Battery temperature is high. Turn off camera, and allow battery to

 

 

 

off, and the power-

cool down before resuming use. After the lamp flashes for 3

19

 

 

on lamp flashes

minutes, the camera turns off automatically, but you can also

 

 

 

 

 

quickly.

press the power switch to turn it off manually.

 

 

 

 

 

 

 

F8