Nortel Networks 207344-B manual Chapter Troubleshooting

Chapter 4

Troubleshooting

This chapter provides suggestions for troubleshooting problems with the EtherSpeedII 10/100BASE-T switch module or the EtherSpeedII 100BASE-FX switch module and includes the following topics:

•EtherSpeedII switch module startup failure (page 4-2)

•Port connection problems (page 4-3)

To expedite support if you call Nortel Networks, have the following information ready:

•Hardware configuration

•Software configuration (including the image file version number and SpeedView version number)

•Network diagram

•Module or switch part number and serial number for the suspected module

•Brief description of the problem

207344-B 4-1