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Nortel Networks 214393-A manual How to get help, Preface

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Preface 17

How to get help

If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel Networks service program, contact one of the following Nortel Networks Technical Solutions Centers:

Technical Solutions Center	Telephone

Europe, Middle East, and Africa	(33)	(4)		92-966-968

North America	(800)		4NORTEL or (800) 466-7835

Asia Pacific	(61)	(2)		9927-8800

China	(800)		810-5000

An Express Routing Code (ERC) is available for many Nortel Networks products and services. When you use an ERC, your call is routed to a technical support person who specializes in supporting that product or service. To locate an ERC for your product or service, go to the www12.nortelnetworks.com/ URL and click ERC at the bottom of the page.

Reference for the BayStack 380-24F Gigabit Switch Management Software

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Nortel Networks 214393-A manual How to get help, Preface

Contents

4655 Great America Parkway Santa Clara, CA Part No. 214393-A MarchTrademarks Copyright 2003 Nortel NetworksRestricted rights legend Statement of conditionsNortel Networks Inc. software license agreement 214393-A OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Licensee is responsible for the security of its own data and information and for maintaining adequate procedures apart from the Software to reconstruct lost or altered files, data, or programsContents 6Contents Configuring and graphing the switchChapter ChapterContents Setting up MultiLink Trunk portsChapter ChapterChapter Figures 214393-A 10FiguresFigures 214393-A 12FiguresTables 214393-A 14TablesText conventions PrefaceBefore you begin 214393-A Related publications16Preface Preface How to get help18Preface 214393-A Starting Device Manager Chapter Device Manager basicsSetting the Device Manager properties 3Click OK 2Type information and select check boxesTable 1 describes the Properties dialog box items Chapter 1 Device Manager basicsTable 1 Properties dialog box items 22Chapter 1 Device Manager basics214393-A AreaOpening a device Figure 3 Open Device dialog box 24Chapter 1 Device Manager basicsTable 3 Open Device dialog box fields 214393-ADevice Manager window Table 4 Menu bar commands Menu barCommand 26Chapter 1 Device Manager basicsDevice view ToolbarSelecting a single object Selecting objectsLEDs and ports Selecting multiple objectsFigure 8 Switch unit shortcut menu Shortcut menusTable 7 Switch unit shortcut menu command 30Chapter 1 Device Manager basicsTable 8 Port shortcut menu commands Status barChapter 1 Device Manager basics Figure 9 Port shortcut menu32Chapter 1 Device Manager basics Using the buttons in Device Manager dialog boxesTable 9 Device Manager buttons 214393-AWorking with statistics and graphs Editing objectsTypes of graphs Types of statistics34Chapter 1 Device Manager basics Table 10 Types of statisticsFigure 10 Line graph Figure 11 Area graph Chapter 1 Device Manager basics214393-A 36Chapter 1 Device Manager basicsFigure 12 Bar graph Figure 13 Pie graph Statistics for single and multiple objects Viewing statistics as graphs 6To print a copy of the graph, click Print Telneting to a switch Opening the Web-basedmanagement home page Trap log Table 12 Help file locations Online HelpChapter 1 Device Manager basics 44Chapter 1 Device Manager basics 214393-A Globals tab Chapter Configuring and graphing the switchViewing switch IP information Addresses tab ARP tab Figure 21 Edit IP dialog box - ARP tab 48Chapter 2 Configuring and graphing the switchTable 15 ARP tab items 214393-ASystem tab Editing the chassis configurationFigure 22 Edit Chassis dialog box - System tab 50Chapter 2 Configuring and graphing the switchTable 16 System tab items 214393-ADescription Chapter 2 Configuring and graphing the switchTable 16 System tab items continued Base Unit Info tab Agent tab Table 18 Agent tab fields 54Chapter 2 Configuring and graphing the switch214393-A DescriptionSNMP tab Trap Receivers tab Adding a Trap Receiver Power Supply tab Chapter 2 Configuring and graphing the switch Table 21 describes the Power supply tab fieldsTable 21 Power supply tab fields Field60Chapter 2 Configuring and graphing the switch Fan tabTo open the Fan tab 1Select the chassis 2From the shortcut menu, choose Edit ChassisWorking with configuration files Figure 30 FileSystem dialog box 62Chapter 2 Configuring and graphing the switchTable 23 FileSystem dialog box items 214393-AChapter 2 Configuring and graphing the switch Graphing chassis statisticsTable 23 FileSystem dialog box items continued DescriptionThe chassis SNMP tab lists chassis statistics SNMP tabTable 24 describes the SNMP tab fields Chapter 2 Configuring and graphing the switchTable 24 SNMP tab fields FieldTable 24 SNMP tab fields continued 66Chapter 2 Configuring and graphing the switch214393-A FieldIP tab Figure 32 Graph Chassis dialog box - IP tab 68Chapter 2 Configuring and graphing the switchTable 25 Chassis IP tab fields 214393-ATable 25 Chassis IP tab fields continued Chapter 2 Configuring and graphing the switchField DescriptionICMP In tab Figure 33 Graph Chassis dialog box - ICMP In tab Chapter 2 Configuring and graphing the switchTable 26 ICMP In tab fields FieldICMP Out tab Table 27 describes the ICMP Out tab fields Chapter 2 Configuring and graphing the switchTable 27 ICMP Out tab fields Field214393-A 74Chapter 2 Configuring and graphing the switchViewing and editing a single port configuration Chapter Configuring and graphing portsInterface tab for a single port Table 28 Interface tab items for a single port Chapter 3 Configuring and graphing portsField DescriptionVLAN tab for a single port Table 29 describes the VLAN tab items Chapter 3 Configuring and graphing portsTable 29 VLAN tab items for a single port DescriptionSTG tab for a single port Table 30 describes the STG tab items Chapter 3 Configuring and graphing portsTable 30 STG tab items for a single port DescriptionInterface tab for multiple ports Configuring multiple portsFigure 38 Edit Ports - Interface tab Chapter 3 Configuring and graphing portsTable 31 Interface tab fields for multiple ports FieldVLAN tab for multiple ports Figure 39 VLAN tab for multiple ports Chapter 3 Configuring and graphing portsTable 32 VLAN tab fields for multiple ports FieldInterface tab for graphing ports Graphing port statisticsFigure 40 Interface tab for graphing ports Chapter 3 Configuring and graphing portsField Description88Chapter 3 Configuring and graphing ports Ethernet Errors tab for graphing ports214393-A Field2Do one of the following Table 34 Ethernet Errors tab fields 90Chapter 3 Configuring and graphing ports214393-A FieldTable 34 Ethernet Errors tab fields continued Chapter 3 Configuring and graphing portsField DescriptionBridge tab RMON tab 2Do one of the following Table 36 describes the RMON tab fields Chapter 3 Configuring and graphing portsTable 36 RMON tab fields FieldTable 36 RMON tab fields continued 96Chapter 3 Configuring and graphing ports214393-A FieldSetting up MLTs Chapter Setting up MultiLink Trunk portsMultiLink Trunk MLT features Figure 44 MLT dialog box 98Chapter 4 Setting up MultiLink Trunk portsTable 37 MLT dialog box fields 214393-AMultiLink Trunk statistics Adding ports to a MultiLink TrunkFigure 46 MLT Statistics - Interface tab 100Chapter 4 Setting up MultiLink Trunk portsTable 38 Interface tab fields 214393-AMultiLink Trunk Ethernet error statistics Table 39 Ethernet Errors tab fields 102Chapter 4 Setting up MultiLink Trunk ports214393-A FieldTable 39 Ethernet Errors tab fields continued Chapter 4 Setting up MultiLink Trunk portsField Description214393-A 104Chapter 4 Setting up MultiLink Trunk portsVLANs Chapter Creating and managing VLANsCreating VLANs page Modifying and managing existing VLANs pageVLAN Information Creating VLANs106Chapter 5 Creating and managing VLANs Figure 48 VLAN dialog boxCreating a port-basedVLAN Accepting untagged frames Chapter 5 Creating and managing VLANs Modifying and managing existing VLANsFigure 51 VLAN dialog box Table 41 VLAN dialog box fields110Chapter 5 Creating and managing VLANs 214393-A Base tab next Chapter Setting up bridgingBase tab Spanning Tree tab 2Click the Spanning Tree tab Chapter 6 Setting up bridgingThe Spanning Tree tab opens Figure Figure 53 Spanning Tree tabTable 43 Spanning Tree tab fields 114Chapter 6 Setting up bridging214393-A FieldTransparent tab Forwarding tab To view the Forwarding tab Chapter 6 Setting up bridging2Click the Forwarding tab The Forwarding tab opens FigureTable 45 Forwarding tab fields 118Chapter 6 Setting up bridging214393-A FieldTopology tab next Topology Table tab page Chapter Troubleshooting Device ManagerTopology tab Topology Table tab Table 47 describes the Topology Table tab fields Chapter 7 Troubleshooting Device ManagerTable 47 Topology Table tab fields Field214393-A 122Chapter 7 Troubleshooting Device ManagerViewing statistics Chapter RMONWorking with RMON information Viewing history Buckets are gathered at 30-minuteintervals Creating a history Table 48 History tab fields Chapter 8 RMONFigure 61 RMONControl, Insert History dialog box FieldDisabling history Enabling Ethernet statistics gathering Disabling Ethernet statistics gathering How RMON alarms work Alarms214393-A 132Chapter 8 RMON Figure 65 How alarms fireRising value Falling value Alarm fires No firing Chapter 8 RMON Creating alarmsFigure 66 Alarm example - threshold less than Alarm Manager example Chapter 8 RMON Figure 68 Alarm variable listan alarm Figure 60 on pageFigure 69 RMONAlarms dialog box - Alarms tab Alarms tabTable 51 Describes the fields on the Alarms tab Chapter 8 RMON138Chapter 8 RMON To delete an alarm214393-A FieldViewing an event EventsHow events work 140Chapter 8 RMON Figure 70 RMONAlarms dialog box - Events tabTable 52 Events tab fields 214393-ACreating an event Deleting an event Log informationChapter 8 RMON Table 53 describes the Log tab fieldsTable 53 Log tab fields Description144Chapter 8 RMON 214393-A General tab Chapter Security parametersFigure 74 General tab 146Chapter 9 Security parametersTable 54 General tab items 214393-ATable 54 General tab items continued Chapter 9 Security parameterspartitionPortdaFilteringAndsendTrap Port is ItemsSecurityList tab Security, Insert SecurityList dialog box AuthConfig tab Security, Insert AuthConfig dialog box 152Chapter 9 Security parameters Figure 78 Security, Insert AuthConfig dialog box214393-A DescriptionAuthStatus tab Figure 79 AuthStatus tab 154Chapter 9 Security parametersTable 59 AuthStatus tab fields blocked typeAuthViolation tab Figure 80 AuthViolation tab 156Chapter 9 Security parametersTable 60 AuthViolation tab fields 214393-AIndex Symbols214393-A 158IndexIndex 214393-A 160IndexPage 214393-A 162IndexPage 214393-A 164Index