Chapter Troubleshooting Device Manager | Nortel Networks 214393-A

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Chapter 7

Troubleshooting Device Manager

This chapter describes diagnostic information available in Device Manager on the following tabs:

•Topology tab (next)

•Topology Table tab (page 120)

Topology tab

To view topology information:

➨From the Device Manager menu bar, select Edit > Diagnostics.

The Diagnostics dialog box opens with the Topology tab displayed (Figure 56).

Figure 56 Diagnostics dialog box — Topology tab

Reference for the BayStack 380-24F Gigabit Switch Management Software

Page 119

Image 119

Nortel Networks 214393-A manual Chapter Troubleshooting Device Manager, Topology tab next Topology Table tab page

Contents

4655 Great America Parkway Santa Clara, CA Part No. 214393-A March Statement of conditions Copyright 2003 Nortel NetworksTrademarks Restricted rights legend Nortel Networks Inc. software license agreement 214393-A OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Licensee is responsible for the security of its own data and information and for maintaining adequate procedures apart from the Software to reconstruct lost or altered files, data, or programs Contents Chapter Configuring and graphing the switch6Contents Chapter Chapter Setting up MultiLink Trunk portsContents Chapter Chapter Figures 214393-A 10Figures Figures 214393-A 12Figures Tables 214393-A 14Tables Text conventions PrefaceBefore you begin 214393-A Related publications16Preface Preface How to get help 18Preface 214393-A Starting Device Manager Chapter Device Manager basics Setting the Device Manager properties Chapter 1 Device Manager basics 2Type information and select check boxes3Click OK Table 1 describes the Properties dialog box items Area 22Chapter 1 Device Manager basicsTable 1 Properties dialog box items 214393-A Opening a device 214393-A 24Chapter 1 Device Manager basicsFigure 3 Open Device dialog box Table 3 Open Device dialog box fields Device Manager window 26Chapter 1 Device Manager basics Menu barTable 4 Menu bar commands Command Device view Toolbar Selecting a single object Selecting objects LEDs and ports Selecting multiple objects 30Chapter 1 Device Manager basics Shortcut menusFigure 8 Switch unit shortcut menu Table 7 Switch unit shortcut menu command Figure 9 Port shortcut menu Status barTable 8 Port shortcut menu commands Chapter 1 Device Manager basics 214393-A Using the buttons in Device Manager dialog boxes32Chapter 1 Device Manager basics Table 9 Device Manager buttons Working with statistics and graphs Editing objects Table 10 Types of statistics Types of statisticsTypes of graphs 34Chapter 1 Device Manager basics Figure 10 Line graph Figure 11 Area graph Chapter 1 Device Manager basics 214393-A 36Chapter 1 Device Manager basicsFigure 12 Bar graph Figure 13 Pie graph Statistics for single and multiple objects Viewing statistics as graphs 6To print a copy of the graph, click Print Telneting to a switch Opening the Web-basedmanagement home page Trap log Table 12 Help file locations Online HelpChapter 1 Device Manager basics 44Chapter 1 Device Manager basics 214393-A Globals tab Chapter Configuring and graphing the switchViewing switch IP information Addresses tab ARP tab 214393-A 48Chapter 2 Configuring and graphing the switchFigure 21 Edit IP dialog box - ARP tab Table 15 ARP tab items System tab Editing the chassis configuration 214393-A 50Chapter 2 Configuring and graphing the switchFigure 22 Edit Chassis dialog box - System tab Table 16 System tab items Description Chapter 2 Configuring and graphing the switchTable 16 System tab items continued Base Unit Info tab Agent tab Description 54Chapter 2 Configuring and graphing the switchTable 18 Agent tab fields 214393-A SNMP tab Trap Receivers tab Adding a Trap Receiver Power Supply tab Field Table 21 describes the Power supply tab fieldsChapter 2 Configuring and graphing the switch Table 21 Power supply tab fields 2From the shortcut menu, choose Edit Chassis Fan tab60Chapter 2 Configuring and graphing the switch To open the Fan tab 1Select the chassis Working with configuration files 214393-A 62Chapter 2 Configuring and graphing the switchFigure 30 FileSystem dialog box Table 23 FileSystem dialog box items Description Graphing chassis statisticsChapter 2 Configuring and graphing the switch Table 23 FileSystem dialog box items continued The chassis SNMP tab lists chassis statistics SNMP tab Field Chapter 2 Configuring and graphing the switchTable 24 describes the SNMP tab fields Table 24 SNMP tab fields Field 66Chapter 2 Configuring and graphing the switchTable 24 SNMP tab fields continued 214393-A IP tab 214393-A 68Chapter 2 Configuring and graphing the switchFigure 32 Graph Chassis dialog box - IP tab Table 25 Chassis IP tab fields Description Chapter 2 Configuring and graphing the switchTable 25 Chassis IP tab fields continued Field ICMP In tab Field Chapter 2 Configuring and graphing the switchFigure 33 Graph Chassis dialog box - ICMP In tab Table 26 ICMP In tab fields ICMP Out tab Field Chapter 2 Configuring and graphing the switchTable 27 describes the ICMP Out tab fields Table 27 ICMP Out tab fields 214393-A 74Chapter 2 Configuring and graphing the switch Viewing and editing a single port configuration Chapter Configuring and graphing ports Interface tab for a single port Description Chapter 3 Configuring and graphing portsTable 28 Interface tab items for a single port Field VLAN tab for a single port Description Chapter 3 Configuring and graphing portsTable 29 describes the VLAN tab items Table 29 VLAN tab items for a single port STG tab for a single port Description Chapter 3 Configuring and graphing portsTable 30 describes the STG tab items Table 30 STG tab items for a single port Interface tab for multiple ports Configuring multiple ports Field Chapter 3 Configuring and graphing portsFigure 38 Edit Ports - Interface tab Table 31 Interface tab fields for multiple ports VLAN tab for multiple ports Field Chapter 3 Configuring and graphing portsFigure 39 VLAN tab for multiple ports Table 32 VLAN tab fields for multiple ports Interface tab for graphing ports Graphing port statistics Description Chapter 3 Configuring and graphing portsFigure 40 Interface tab for graphing ports Field Field Ethernet Errors tab for graphing ports88Chapter 3 Configuring and graphing ports 214393-A 2Do one of the following Field 90Chapter 3 Configuring and graphing portsTable 34 Ethernet Errors tab fields 214393-A Description Chapter 3 Configuring and graphing portsTable 34 Ethernet Errors tab fields continued Field Bridge tab RMON tab 2Do one of the following Field Chapter 3 Configuring and graphing portsTable 36 describes the RMON tab fields Table 36 RMON tab fields Field 96Chapter 3 Configuring and graphing portsTable 36 RMON tab fields continued 214393-A Setting up MLTs Chapter Setting up MultiLink Trunk portsMultiLink Trunk MLT features 214393-A 98Chapter 4 Setting up MultiLink Trunk portsFigure 44 MLT dialog box Table 37 MLT dialog box fields MultiLink Trunk statistics Adding ports to a MultiLink Trunk 214393-A 100Chapter 4 Setting up MultiLink Trunk portsFigure 46 MLT Statistics - Interface tab Table 38 Interface tab fields MultiLink Trunk Ethernet error statistics Field 102Chapter 4 Setting up MultiLink Trunk portsTable 39 Ethernet Errors tab fields 214393-A Description Chapter 4 Setting up MultiLink Trunk portsTable 39 Ethernet Errors tab fields continued Field 214393-A 104Chapter 4 Setting up MultiLink Trunk ports Modifying and managing existing VLANs page Chapter Creating and managing VLANsVLANs Creating VLANs page Figure 48 VLAN dialog box Creating VLANsVLAN Information 106Chapter 5 Creating and managing VLANs Creating a port-basedVLAN Accepting untagged frames Table 41 VLAN dialog box fields Modifying and managing existing VLANsChapter 5 Creating and managing VLANs Figure 51 VLAN dialog box 110Chapter 5 Creating and managing VLANs 214393-A Base tab next Chapter Setting up bridgingBase tab Spanning Tree tab Figure 53 Spanning Tree tab Chapter 6 Setting up bridging2Click the Spanning Tree tab The Spanning Tree tab opens Figure Field 114Chapter 6 Setting up bridgingTable 43 Spanning Tree tab fields 214393-A Transparent tab Forwarding tab The Forwarding tab opens Figure Chapter 6 Setting up bridgingTo view the Forwarding tab 2Click the Forwarding tab Field 118Chapter 6 Setting up bridgingTable 45 Forwarding tab fields 214393-A Topology tab next Topology Table tab page Chapter Troubleshooting Device ManagerTopology tab Topology Table tab Field Chapter 7 Troubleshooting Device ManagerTable 47 describes the Topology Table tab fields Table 47 Topology Table tab fields 214393-A 122Chapter 7 Troubleshooting Device Manager Viewing statistics Chapter RMONWorking with RMON information Viewing history Buckets are gathered at 30-minuteintervals Creating a history Field Chapter 8 RMONTable 48 History tab fields Figure 61 RMONControl, Insert History dialog box Disabling history Enabling Ethernet statistics gathering Disabling Ethernet statistics gathering How RMON alarms work Alarms 214393-A 132Chapter 8 RMON Figure 65 How alarms fireRising value Falling value Alarm fires No firing Chapter 8 RMON Creating alarmsFigure 66 Alarm example - threshold less than Alarm Manager example Chapter 8 RMON Figure 68 Alarm variable list an alarm Figure 60 on page Chapter 8 RMON Alarms tabFigure 69 RMONAlarms dialog box - Alarms tab Table 51 Describes the fields on the Alarms tab Field To delete an alarm138Chapter 8 RMON 214393-A Viewing an event EventsHow events work 214393-A Figure 70 RMONAlarms dialog box - Events tab140Chapter 8 RMON Table 52 Events tab fields Creating an event Deleting an event Log information Description Table 53 describes the Log tab fieldsChapter 8 RMON Table 53 Log tab fields 144Chapter 8 RMON 214393-A General tab Chapter Security parameters 214393-A 146Chapter 9 Security parametersFigure 74 General tab Table 54 General tab items Items Chapter 9 Security parametersTable 54 General tab items continued partitionPortdaFilteringAndsendTrap Port is SecurityList tab Security, Insert SecurityList dialog box AuthConfig tab Security, Insert AuthConfig dialog box Description Figure 78 Security, Insert AuthConfig dialog box152Chapter 9 Security parameters 214393-A AuthStatus tab blocked type 154Chapter 9 Security parametersFigure 79 AuthStatus tab Table 59 AuthStatus tab fields AuthViolation tab 214393-A 156Chapter 9 Security parametersFigure 80 AuthViolation tab Table 60 AuthViolation tab fields Index Symbols 214393-A 158Index Index 214393-A 160IndexPage 214393-A 162IndexPage 214393-A 164Index