Nortel Networks 5000BH manual Troubleshooting the TokenSpeed Module

Chapter 4 Troubleshooting the TokenSpeed Module

This chapter provides suggestions for troubleshooting the TokenSpeed module.

This chapter covers the following topics:

•Switch startup failure (see page 4-2)

•Module startup failure (see page 4-3)

•Port insertion problems (see page 4-4)

To expedite support when you call Bay Networks, please have the following information ready:

•Hardware configuration

•Software configuration (including the image file version number and SpeedView version number)

•Network diagram

•Module or switch part number and serial number for the suspected unit

•Brief description of the problem

893-01019-A 4-1