Nortel Networks i2021 Series manual

i2021 ISDN Teleset

Numbers (PDN), which are used by your service provider to identify a particular phone. Some other attributes of PrimCA:

nExecutive/secretarial applications.

nConjunction with RLP (Ringing Line Preference).

nUser line identification.

The Primary Line feature works in conjunction with Ringing Line Preference. Ringing Line Preference allows the Teleset to automatically go off-hook on the oldest ringing Call Appearance when the handset is lifted. This may be a problem if the Teleset is sharing telephone numbers with another phone, such as in a manager/assistant application. In this arrangement, the secretary receives an incoming call and the phone starts to ring. A fraction of a second later, the manager receives an incoming call. If the manager and secretary both have each other’s telephone number appearing on their phone, the oldest call will be answered first. This is no problem if the secretary answers first. But if the manager answers first, the manager will get the secretary’s call.

This problem is easily avoided if the manager and the secretary set their respective Call Appearances as Primary.

NOTE: PrimCA gives the phone Ringing Line Preference only on the Primary keys.

To set Primary Call Appearances:

1.Press MENU, MORE, MORE, Config, MORE, PrimCA. The Teleset will display the following message and a number of Call Appearances will light.

2.The Teleset defaults to all Call Appearances are Primary. Therefore, all of the Call Appearances will light green.

3.One at a time, select the Call Appearances that are not Primary to your Teleset. The Teleset will prompt you to press the key twice to confirm your selection.

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