Nortel Networks i2021 Series manual Priort CA Priority Call Appearance

i2021 ISDN Teleset

4.If you encounter a red Call Appearance key, the Teleset will display the message, “Invalid-Not a General CA”. This means the Call Appearance has previously been programmed as a Conference, Priority, or a Terminate Only Call Appearance. If this is the case, you must first go to the Conference, Priority, or Terminate Only Call Appearance screen and change the key back to a General Call Appearance.

PRIORT CA (PRIORITY CALL APPEARANCE)

Priority Call Appearance is a feature offered by some switches. Priority Call Appearances are not widely available today. To set a Priority Call Appearance, press MENU, MORE, MORE, Config, MORE, PriortCA in order. Select the Call Appearance to be used for Priority – it will light green.

NOTE: Only Non-PrimCA keys can be programmed as a PriortCA. You must first change a PrimCA key to a General CA key.

CONFCA (CONFERENCE CALL APPEARANCE)

To perform a conference or transfer, you need a second Call Appearance. Your Teleset automatically selects the next available Call Appearance when the Conf/TR or Confr key is pressed.

A word of caution is appropriate here. The next available Call Appearance may be someone else’s (Shared) Primary Call Appearance. To avoid this problem, press MENU, MORE, MORE, Config, MORE, ConfCA in order. Select the Call Appearance to be used for conference – it will light green.

NOTE: Only Non-PrimCA keys can be programmed as a ConfCA. You must first change a PrimCA key to a General CA key.

It is also recommended that the service provider option this Call Appearance for outgoing calls only. Only one Call Appearance can be designated as ConfCA.

TERM ONLYCA (TERMINATE ONLY CALL APPEARANCE) Terminate Only Call Appearance is a feature offered by some switches and is not widely available today. To set a Terminate Only Call Appearance, press MENU, MORE, MORE, Config, MORE, TermOnlyCA in order. Select the Call Appearance to be used for Terminate Only – it will light green.

NOTE: Only Non-PrimCA keys can be programmed as a Terminate Only CA. You must first change a PrimCA key to a General CA key.

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