Nortel IP Phone
Page
Revision history
December
Contents
Customizing your IP Phone 1230-advanced features
Troubleshooting your IP Phone 1230
Contents
On page 9 shows the key labels
Welcome
Feature overview
On page 9 shows the IP Phone
IP Phone
Regulatory and safety information
Jurisdiction Standard Description
EMC compliance for various jurisdictions Part 2
Other
EMC compliance Part 2
Safety standards
Other
Connecting to the Local Area Network
Connecting Power
DenAn regulatory notice for Japan
Operation
Location
How to get help
Getting Help over the phone from a Nortel Solutions Center
Getting Help from the Nortel Web site
Getting Help through a Nortel distributor or reseller
How to get help
Using your IP Phone
Getting started
Before you begin
IP Phone 1230 controls
Using your IP Phone
Using your IP Phone
Press the Headset key to answer a call
Using your IP Phone
IP Phone 1230 display
On page 32 shows the IP Phone 1230 LCD screen
Call features and Flexible Feature Codes
On page 34 displays the connections on an IP Phone
Installing your IP Phone
Connections on the IP Phone
Connecting the handset
Connecting the headset optional
Attaching the foot stand optional
Connecting the power optional
Connecting the PC Ethernet cable
Connecting the LAN Ethernet cable
Wall-mounting the IP Phone optional
Password Admin
Customizing your IP Phone 1230-basic features
Virtual Office Login
Telephone Options
Telephone Options menu
Telephone Options
Select Telephone Options
Language
Options menu
Ringer Handset listen Handsfree listen Headset listen Buzzer
Adjusting volume
Adjusting the display screen contrast
Selecting a language
ServicesDiagnostics
Accessing display diagnostics
Selecting date and time format
Telephone Options menu
Selecting a local dialpad tone
Telephone Options , and select Local
DialPad Tone
Viewing IP Phone information
Performing diagnostics
Configuring the Callers List log
Configuring Call Log Options
Telephone Options , and select Call
Log Options
New call indication Off New call indication On
Configuring New Call Indication
Preferred name match On Preferred name match Off
Configuring Preferred Name Match
Configuring the area codes
Telephone Options , and select Call
Customizing your IP Phone 1230-basic features
Selecting a ring type
Enabling or disabling Call Timer
Changing feature key labels
Enabling OnHook Default Path
Hook default path
Handsfree Enabled Headset Enabled
Feature Key label
Configuring the name display format
Telephone Options , and select Name
Display Format
First name, last name Last name, first name
Configuring Live Dialpad
Telephone Options , and select Live
Dial Pad
Press the Select soft key to save
Electronic Lock
Customizing your IP Phone 1230-advanced features
Personal Directory
Local Tools menu
Assigning an Scpw
Managing your Station Control Password
Turning Password Protection on or off
Configuring an Electronic Lock on your IP Phone
Enable Password Protection Disable Password Protection
Locking your IP Phone
Dial the Electronic Lock Deactivate FFC
Unlocking your IP Phone
Adding an entry
Customizing the Personal Directory
Editing an entry
Deleting an entry
Copying an entry
Searching for an entry
Configuring the Local Tools menu
Enter key
Key Function
Contrast
Preferences
Language
Local Diagnostics
Using Virtual Office
Network Configuration
Lock Menu
IP Phone Can I log on to IP Phone 1230?
Logging on to Virtual Office
Customizing your IP Phone 1230-advanced features
Using Virtual Office on your office IP Phone
Using Virtual Office on your remote IP Phone
Logging off Virtual Office
Disconnecting your office IP Phone from a remote IP Phone
Using the soft keys
Using the telephone dialpad
Operating your IP Phone
Entering and editing text
Soft key Description
Making a call
Using the Callers List
Deleting an entry
Dialing an entry
Deleting the entire Callers List
Using the Redial List
Dialing an entry
Deleting the entire Redial List
Using Off-hook dialing
Using On-hook dialing
Using Handsfree dialing
Terminating a handsfree call
Headset key
Switching from handset mode to handsfree
Switching from handsfree to handset mode
Using a headset
Muting a handsfree call
Using the Corporate Directory
Switching from handsfree to headset
Searching for a specific number
Making a call using the Corporate Directory
Using the Personal Directory
Using Predial
Making a call
Directory
Using AutoDial
Using AutoDial to make a call
Editing a Predial number
Displaying an AutoDial number
Storing an AutoDial number
Enter the Ring Again Activate Flexible Feature Code
Using Ring Again
Activating Ring Again
Calling a Ring Again party after notification
Using Last Number Redial
Deactivating Ring Again before notification
Press the Ring Again Deactivate FFC
Using Speed Call
Making a call using Speed Call
Storing a Speed Call number
Using HotLine
Using System Speed Call
Press the System Speed Call
Controller SScCtl soft key
Making an intercom call
Using Intercom Calling
Using Automatic Answerback
Answering a call
Managing calls while not on a call
Activating Automatic Answerback
Using Call Pickup
Deactivating Automatic Answerback
Answering a call in your own call pickup group
Enter the Pickup Directory Number
Answering a call in another call pickup group
Managing calls during a call
Using Call Hold
Using Call Waiting
Placing a call on hold
Retrieving a call on hold
Transferring a Call
Answering an call during another call
Returning to the original call
Transferring a call to a third party
Using Timed Reminder Recall
Transfering a call using Timed Reminder Recall
Using Call Park
Using Attendant Recall
Parking a call on a DN not System Park DN or own DN
Parking a call on the System Park DN
Retrieving a parked call
Parking a call using the Spre code or FFC
Displaying call details
Recording a Calling Party Caller Number
Using Call Forward
Managing calls while away from your desk
Activating Call Forward
Using Internal Call Forward
Deactivating Call Forward
Reinstating a Call Forward number
Deactivating Internal Call Forward
Forwarding internal calls only
Reinstating Internal Call Forward number
Press the IntForward key. or
Activating Remote Call Forward
Using Remote Call Forward
Deactivating Remote Call Forward
Managing multiparty calls
Using Call Join
Key, and use the Corporate Directory
Setting up a Conference Call
Or Personal Directory , Redial List ,
Goodbye key
Using Conferee Selectable Display
Disconnecting a conferee
Viewing active conferees
Calling group members
Using Group Call
Conference Count Display returns an
Call FFC
Ending a group call
Answering a group call
Managing calls while busy at work
Using Make Set Busy
Activating Make Set Busy
Deactivating Make Set Busy
Hotel applications
Configuring Automatic Wake-Up
Entering Automatic Wake-Up call
Dial the Automatic Wake-Up Request FFC
Dial the Automatic Wake-Up Quit FFC
Cancelling Automatic Wake-Up call
Verifying Automatic Wake-Up call
Activating Message Registration
Reading meters
Dial the Automatic Wake-Up Verify FFC
Changing meter
Using Maid Identification
Resetting a meter to zero
Entering cleaning status
130
Displaying room status
Using Room Status
Changing the status of a room
Paging Features
Using Call Page Connect to make an announcement
Using Radio
Using Automatic Preselection Meet-Me
Using Automatic Post-selection
Dial the Radio Paging Access FFC
Dial the Radio Page Answer FFC. You hear the paging tone
Answering a Radio
Using Voice Call
Call Override features
Making a voice call
Responding to a voice call
Using Forced Camp-on feature
Overriding a busy signal
Answering a call camped-on to your extension
Using Forced Camp-on
Using Enhanced Override
Using Centrex services
Using Centrex or Exchange Line Switchhook Flash
Using AutoDial Transfer
Miscellaneous call features
Tracing calls
Tracing with the Call Trace key
Charging a call or charging a forced call
Using Call Trace without a Call Trace key
Dial the Call Detail Recording FFC
Charging a call in progress
Charging a transferred call to an account
Transfer soft key
Charging a conference call to an account
Using the Buzz signal
Using External Server Applications
Using Privacy Release
Virtual Office
Troubleshooting your IP Phone
Troubleshooting Virtual Office Part 2
Troubleshooting Virtual Office Part 3
Flexible Feature Codes
Flexible Feature Codes Part 2
Flexible Feature Codes Part 3
IP Phone 1200 LCD Expansion Module
Basic features
LCD Expansion Module 12-key self-labeling
Keys and descriptions
Key or components Description
Terms you should know
Information display
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Index
Index
163
164
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