Flexible Feature Codes | Nortel Networks IP Phone 1230 instruction

Troubleshooting your IP Phone 1230

Table 10: Troubleshooting Virtual Office (Part 4 of 4)

	Displayed	Probable cause	Action
	message	Probable cause	Action
	message

	Permission	Incorrect User ID	Enter correct User ID.
	Denied (6)	entered.

		Incorrect Station	Select Retry, and try
		Control Password	again with the correct
		entered.	Station Control
			Password.

	Server	Network problem.	Notify system
	Unreachable (1)		administrator if the
			problem persists.

	Server	Network problem.	Notify system
	Unreachable (2)		administrator if the
			problem persists.

Flexible Feature Codes

Use the Table 11 to track and organize the FFCs assigned to features by your system administrator.

Table 11: Flexible Feature Codes (Part 1 of 3)

FFC	Feature	FFC	Feature

	Automatic Wake-Up		Make Set Busy Activate
	Activate

	Automatic Wake-Up		Make Set Busy Deactivate
	Deactivate

151

Image 151

Nortel Networks IP Phone 1230 manual Flexible Feature Codes

Contents

Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1230-advanced features Troubleshooting your IP Phone 1230 Contents On page 9 shows the key labels Welcome Feature overview On page 9 shows the IP Phone IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Part 2 Safety standards Other Operation Connecting PowerConnecting to the Local Area Network DenAn regulatory notice for Japan Location Getting Help over the phone from a Nortel Solutions Center How to get helpGetting Help from the Nortel Web site Getting Help through a Nortel distributor or reseller How to get help Getting started Using your IP PhoneBefore you begin IP Phone 1230 controls Using your IP Phone Using your IP Phone Press the Headset key to answer a call Using your IP Phone IP Phone 1230 display On page 32 shows the IP Phone 1230 LCD screen Call features and Flexible Feature Codes On page 34 displays the connections on an IP Phone Installing your IP Phone Connections on the IP Phone Connecting the headset optional Connecting the handsetAttaching the foot stand optional Connecting the power optional Connecting the PC Ethernet cable Connecting the LAN Ethernet cable Wall-mounting the IP Phone optional Telephone Options Customizing your IP Phone 1230-basic featuresPassword Admin Virtual Office Login Telephone Options menu Telephone Options Language Select Telephone OptionsOptions menu Ringer Handset listen Handsfree listen Headset listen Buzzer Adjusting volume Adjusting the display screen contrast Selecting a language Telephone Options menu Accessing display diagnosticsServicesDiagnostics Selecting date and time format Telephone Options , and select Local Selecting a local dialpad toneDialPad Tone Viewing IP Phone information Performing diagnostics Log Options Configuring Call Log OptionsConfiguring the Callers List log Telephone Options , and select Call New call indication Off New call indication On Configuring New Call Indication Preferred name match On Preferred name match Off Configuring Preferred Name Match Configuring the area codes Telephone Options , and select Call Customizing your IP Phone 1230-basic features Selecting a ring type Enabling or disabling Call Timer Handsfree Enabled Headset Enabled Enabling OnHook Default PathChanging feature key labels Hook default path Feature Key label Telephone Options , and select Name Configuring the name display formatDisplay Format Dial Pad Configuring Live DialpadFirst name, last name Last name, first name Telephone Options , and select Live Press the Select soft key to save Local Tools menu Customizing your IP Phone 1230-advanced featuresElectronic Lock Personal Directory Assigning an Scpw Managing your Station Control Password Turning Password Protection on or off Enable Password Protection Disable Password Protection Configuring an Electronic Lock on your IP PhoneLocking your IP Phone Dial the Electronic Lock Deactivate FFC Unlocking your IP Phone Adding an entry Customizing the Personal Directory Editing an entry Deleting an entry Copying an entry Searching for an entry Configuring the Local Tools menu Enter key Key Function Contrast Preferences Language Local Diagnostics Network Configuration Using Virtual OfficeLock Menu IP Phone Can I log on to IP Phone 1230? Logging on to Virtual Office Customizing your IP Phone 1230-advanced features Using Virtual Office on your office IP Phone Using Virtual Office on your remote IP Phone Logging off Virtual Office Disconnecting your office IP Phone from a remote IP Phone Entering and editing text Using the telephone dialpadUsing the soft keys Operating your IP Phone Soft key Description Making a call Using the Callers List Deleting an entry Dialing an entry Deleting the entire Callers List Using the Redial List Dialing an entry Deleting the entire Redial List Using Off-hook dialing Using On-hook dialing Terminating a handsfree call Using Handsfree dialingHeadset key Muting a handsfree call Switching from handsfree to handset modeSwitching from handset mode to handsfree Using a headset Switching from handsfree to headset Using the Corporate DirectorySearching for a specific number Making a call using the Corporate Directory Using the Personal Directory Making a call Using PredialDirectory Using AutoDial to make a call Using AutoDialEditing a Predial number Displaying an AutoDial number Storing an AutoDial number Calling a Ring Again party after notification Using Ring AgainEnter the Ring Again Activate Flexible Feature Code Activating Ring Again Deactivating Ring Again before notification Using Last Number RedialPress the Ring Again Deactivate FFC Making a call using Speed Call Using Speed CallStoring a Speed Call number Controller SScCtl soft key Using System Speed CallUsing HotLine Press the System Speed Call Making an intercom call Using Intercom Calling Answering a call Using Automatic AnswerbackManaging calls while not on a call Answering a call in your own call pickup group Using Call PickupActivating Automatic Answerback Deactivating Automatic Answerback Enter the Pickup Directory Number Answering a call in another call pickup group Managing calls during a call Using Call Hold Placing a call on hold Using Call WaitingRetrieving a call on hold Answering an call during another call Transferring a CallReturning to the original call Transferring a call to a third party Using Timed Reminder Recall Transfering a call using Timed Reminder Recall Using Call Park Using Attendant Recall Parking a call on a DN not System Park DN or own DN Parking a call on the System Park DN Retrieving a parked call Parking a call using the Spre code or FFC Displaying call details Recording a Calling Party Caller Number Managing calls while away from your desk Using Call ForwardActivating Call Forward Deactivating Call Forward Using Internal Call ForwardReinstating a Call Forward number Press the IntForward key. or Forwarding internal calls onlyDeactivating Internal Call Forward Reinstating Internal Call Forward number Activating Remote Call Forward Using Remote Call Forward Deactivating Remote Call Forward Managing multiparty calls Using Call Join Goodbye key Setting up a Conference CallKey, and use the Corporate Directory Or Personal Directory , Redial List , Disconnecting a conferee Using Conferee Selectable DisplayViewing active conferees Call FFC Using Group CallCalling group members Conference Count Display returns an Ending a group call Answering a group call Deactivating Make Set Busy Using Make Set BusyManaging calls while busy at work Activating Make Set Busy Dial the Automatic Wake-Up Request FFC Configuring Automatic Wake-UpHotel applications Entering Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFC Cancelling Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFC Activating Message RegistrationVerifying Automatic Wake-Up call Reading meters Changing meter Resetting a meter to zero Using Maid IdentificationEntering cleaning status 130 Displaying room status Using Room Status Changing the status of a room Using Call Page Connect to make an announcement Paging FeaturesUsing Radio Using Automatic Post-selection Using Automatic Preselection Meet-MeDial the Radio Paging Access FFC Dial the Radio Page Answer FFC. You hear the paging tone Answering a Radio Responding to a voice call Call Override featuresUsing Voice Call Making a voice call Using Forced Camp-on feature Overriding a busy signal Answering a call camped-on to your extension Using Forced Camp-on Using Enhanced Override Using Centrex or Exchange Line Switchhook Flash Using Centrex servicesUsing AutoDial Transfer Tracing calls Miscellaneous call featuresTracing with the Call Trace key Charging a call or charging a forced call Using Call Trace without a Call Trace key Dial the Call Detail Recording FFC Charging a call in progress Charging a transferred call to an account Transfer soft key Charging a conference call to an account Using the Buzz signal Using External Server Applications Using Privacy Release Virtual Office Troubleshooting your IP Phone Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 Flexible Feature Codes Part 3 IP Phone 1200 LCD Expansion Module Basic features LCD Expansion Module 12-key self-labeling Keys and descriptions Key or components Description Terms you should know Information display 159 160 161 Index Index 163 164 Page Legal Notice