How to get help | Nortel Networks IP Phone 1230 guide

How to get help

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Nortel Networks IP Phone 1230 manual How to get help

Contents

Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1230-advanced features Troubleshooting your IP Phone 1230 Contents Welcome On page 9 shows the key labels Feature overview On page 9 shows the IP Phone IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Part 2 Safety standards Other Connecting Power Connecting to the Local Area NetworkDenAn regulatory notice for Japan Operation Location How to get help Getting Help over the phone from a Nortel Solutions CenterGetting Help from the Nortel Web site Getting Help through a Nortel distributor or reseller How to get help Using your IP Phone Getting startedBefore you begin IP Phone 1230 controls Using your IP Phone Using your IP Phone Press the Headset key to answer a call Using your IP Phone IP Phone 1230 display Call features and Flexible Feature Codes On page 32 shows the IP Phone 1230 LCD screen Installing your IP Phone On page 34 displays the connections on an IP Phone Connections on the IP Phone Connecting the handset Connecting the headset optionalAttaching the foot stand optional Connecting the power optional Connecting the LAN Ethernet cable Connecting the PC Ethernet cable Wall-mounting the IP Phone optional Customizing your IP Phone 1230-basic features Password AdminVirtual Office Login Telephone Options Telephone Options Telephone Options menu Select Telephone Options LanguageOptions menu Adjusting volume Ringer Handset listen Handsfree listen Headset listen Buzzer Adjusting the display screen contrast Selecting a language Accessing display diagnostics ServicesDiagnosticsSelecting date and time format Telephone Options menu Selecting a local dialpad tone Telephone Options , and select LocalDialPad Tone Viewing IP Phone information Performing diagnostics Configuring Call Log Options Configuring the Callers List logTelephone Options , and select Call Log Options Configuring New Call Indication New call indication Off New call indication On Configuring Preferred Name Match Preferred name match On Preferred name match Off Configuring the area codes Telephone Options , and select Call Customizing your IP Phone 1230-basic features Selecting a ring type Enabling or disabling Call Timer Enabling OnHook Default Path Changing feature key labelsHook default path Handsfree Enabled Headset Enabled Feature Key label Configuring the name display format Telephone Options , and select NameDisplay Format Configuring Live Dialpad First name, last name Last name, first nameTelephone Options , and select Live Dial Pad Press the Select soft key to save Customizing your IP Phone 1230-advanced features Electronic LockPersonal Directory Local Tools menu Managing your Station Control Password Assigning an Scpw Turning Password Protection on or off Configuring an Electronic Lock on your IP Phone Enable Password Protection Disable Password ProtectionLocking your IP Phone Unlocking your IP Phone Dial the Electronic Lock Deactivate FFC Customizing the Personal Directory Adding an entry Editing an entry Deleting an entry Copying an entry Searching for an entry Configuring the Local Tools menu Key Function Enter key Preferences Contrast Language Local Diagnostics Using Virtual Office Network ConfigurationLock Menu Logging on to Virtual Office IP Phone Can I log on to IP Phone 1230? Customizing your IP Phone 1230-advanced features Using Virtual Office on your remote IP Phone Using Virtual Office on your office IP Phone Disconnecting your office IP Phone from a remote IP Phone Logging off Virtual Office Using the telephone dialpad Using the soft keysOperating your IP Phone Entering and editing text Making a call Soft key Description Using the Callers List Dialing an entry Deleting an entry Using the Redial List Deleting the entire Callers List Dialing an entry Using Off-hook dialing Deleting the entire Redial List Using On-hook dialing Using Handsfree dialing Terminating a handsfree callHeadset key Switching from handsfree to handset mode Switching from handset mode to handsfreeUsing a headset Muting a handsfree call Using the Corporate Directory Switching from handsfree to headsetSearching for a specific number Using the Personal Directory Making a call using the Corporate Directory Using Predial Making a callDirectory Using AutoDial Using AutoDial to make a callEditing a Predial number Storing an AutoDial number Displaying an AutoDial number Using Ring Again Enter the Ring Again Activate Flexible Feature CodeActivating Ring Again Calling a Ring Again party after notification Using Last Number Redial Deactivating Ring Again before notificationPress the Ring Again Deactivate FFC Using Speed Call Making a call using Speed CallStoring a Speed Call number Using System Speed Call Using HotLinePress the System Speed Call Controller SScCtl soft key Using Intercom Calling Making an intercom call Using Automatic Answerback Answering a callManaging calls while not on a call Using Call Pickup Activating Automatic AnswerbackDeactivating Automatic Answerback Answering a call in your own call pickup group Answering a call in another call pickup group Enter the Pickup Directory Number Using Call Hold Managing calls during a call Using Call Waiting Placing a call on holdRetrieving a call on hold Transferring a Call Answering an call during another callReturning to the original call Using Timed Reminder Recall Transferring a call to a third party Transfering a call using Timed Reminder Recall Using Attendant Recall Using Call Park Parking a call on the System Park DN Parking a call on a DN not System Park DN or own DN Parking a call using the Spre code or FFC Retrieving a parked call Recording a Calling Party Caller Number Displaying call details Using Call Forward Managing calls while away from your deskActivating Call Forward Using Internal Call Forward Deactivating Call ForwardReinstating a Call Forward number Forwarding internal calls only Deactivating Internal Call ForwardReinstating Internal Call Forward number Press the IntForward key. or Using Remote Call Forward Activating Remote Call Forward Deactivating Remote Call Forward Using Call Join Managing multiparty calls Setting up a Conference Call Key, and use the Corporate DirectoryOr Personal Directory , Redial List , Goodbye key Using Conferee Selectable Display Disconnecting a confereeViewing active conferees Using Group Call Calling group membersConference Count Display returns an Call FFC Answering a group call Ending a group call Using Make Set Busy Managing calls while busy at workActivating Make Set Busy Deactivating Make Set Busy Configuring Automatic Wake-Up Hotel applicationsEntering Automatic Wake-Up call Dial the Automatic Wake-Up Request FFC Cancelling Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFC Activating Message Registration Verifying Automatic Wake-Up callReading meters Dial the Automatic Wake-Up Verify FFC Changing meter Using Maid Identification Resetting a meter to zeroEntering cleaning status 130 Using Room Status Displaying room status Changing the status of a room Paging Features Using Call Page Connect to make an announcementUsing Radio Using Automatic Preselection Meet-Me Using Automatic Post-selectionDial the Radio Paging Access FFC Answering a Radio Dial the Radio Page Answer FFC. You hear the paging tone Call Override features Using Voice CallMaking a voice call Responding to a voice call Overriding a busy signal Using Forced Camp-on feature Using Forced Camp-on Answering a call camped-on to your extension Using Enhanced Override Using Centrex services Using Centrex or Exchange Line Switchhook FlashUsing AutoDial Transfer Miscellaneous call features Tracing callsTracing with the Call Trace key Using Call Trace without a Call Trace key Charging a call or charging a forced call Charging a call in progress Dial the Call Detail Recording FFC Charging a transferred call to an account Charging a conference call to an account Transfer soft key Using the Buzz signal Using Privacy Release Using External Server Applications Troubleshooting your IP Phone Virtual Office Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 Flexible Feature Codes Part 3 Basic features IP Phone 1200 LCD Expansion Module Keys and descriptions LCD Expansion Module 12-key self-labeling Key or components Description Terms you should know Information display 159 160 Index 161 Index 163 164 Page Legal Notice