Flexible Feature Codes Part 2 | Nortel Networks IP Phone 1230

Troubleshooting your IP Phone 1230

Table 11: Flexible Feature Codes			(Part 2 of 3)

FFC	Feature	FFC	Feature

	Automatic Wake-Up		Malicious Call Trace
	Verify

	Call Detail Recording		Override
	Charge Account

	Call Forward All Calls		Pickup Ringing Number
	Activate

	Call Forward All Calls		Pickup Directory Number
	Deactivate

	Call Park		Pickup Group

	Electronic Lock		Radio Paging Access
	Activate

	Electronic Lock		Radio Paging Answer
	Deactivate

	Group Call		Remote Call Forward Activate

	Internal Call Forward		Remote Call Forward
	Activate		Deactivate

	Internal Call Forward		RingAgain Activate
	Deactivate

	RingAgain Deactivate		Virtual Office Terminal Log Off

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Nortel Networks IP Phone 1230 manual Flexible Feature Codes Part 2

Contents

Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1230-advanced features Troubleshooting your IP Phone 1230 Contents Welcome On page 9 shows the key labels Feature overview On page 9 shows the IP Phone IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Part 2 Safety standards Other Connecting Power Connecting to the Local Area NetworkDenAn regulatory notice for Japan Operation Location Getting Help from the Nortel Web site How to get helpGetting Help over the phone from a Nortel Solutions Center Getting Help through a Nortel distributor or reseller How to get help Before you begin Using your IP PhoneGetting started IP Phone 1230 controls Using your IP Phone Using your IP Phone Press the Headset key to answer a call Using your IP Phone IP Phone 1230 display Call features and Flexible Feature Codes On page 32 shows the IP Phone 1230 LCD screen Installing your IP Phone On page 34 displays the connections on an IP Phone Connections on the IP Phone Attaching the foot stand optional Connecting the handsetConnecting the headset optional Connecting the power optional Connecting the LAN Ethernet cable Connecting the PC Ethernet cable Wall-mounting the IP Phone optional Customizing your IP Phone 1230-basic features Password AdminVirtual Office Login Telephone Options Telephone Options Telephone Options menu Options menu Select Telephone OptionsLanguage Adjusting volume Ringer Handset listen Handsfree listen Headset listen Buzzer Adjusting the display screen contrast Selecting a language Accessing display diagnostics ServicesDiagnosticsSelecting date and time format Telephone Options menu DialPad Tone Selecting a local dialpad toneTelephone Options , and select Local Viewing IP Phone information Performing diagnostics Configuring Call Log Options Configuring the Callers List logTelephone Options , and select Call Log Options Configuring New Call Indication New call indication Off New call indication On Configuring Preferred Name Match Preferred name match On Preferred name match Off Configuring the area codes Telephone Options , and select Call Customizing your IP Phone 1230-basic features Selecting a ring type Enabling or disabling Call Timer Enabling OnHook Default Path Changing feature key labelsHook default path Handsfree Enabled Headset Enabled Feature Key label Display Format Configuring the name display formatTelephone Options , and select Name Configuring Live Dialpad First name, last name Last name, first nameTelephone Options , and select Live Dial Pad Press the Select soft key to save Customizing your IP Phone 1230-advanced features Electronic LockPersonal Directory Local Tools menu Managing your Station Control Password Assigning an Scpw Turning Password Protection on or off Locking your IP Phone Configuring an Electronic Lock on your IP PhoneEnable Password Protection Disable Password Protection Unlocking your IP Phone Dial the Electronic Lock Deactivate FFC Customizing the Personal Directory Adding an entry Editing an entry Deleting an entry Copying an entry Searching for an entry Configuring the Local Tools menu Key Function Enter key Preferences Contrast Language Local Diagnostics Lock Menu Using Virtual OfficeNetwork Configuration Logging on to Virtual Office IP Phone Can I log on to IP Phone 1230? Customizing your IP Phone 1230-advanced features Using Virtual Office on your remote IP Phone Using Virtual Office on your office IP Phone Disconnecting your office IP Phone from a remote IP Phone Logging off Virtual Office Using the telephone dialpad Using the soft keysOperating your IP Phone Entering and editing text Making a call Soft key Description Using the Callers List Dialing an entry Deleting an entry Using the Redial List Deleting the entire Callers List Dialing an entry Using Off-hook dialing Deleting the entire Redial List Using On-hook dialing Headset key Using Handsfree dialingTerminating a handsfree call Switching from handsfree to handset mode Switching from handset mode to handsfreeUsing a headset Muting a handsfree call Searching for a specific number Using the Corporate DirectorySwitching from handsfree to headset Using the Personal Directory Making a call using the Corporate Directory Directory Using PredialMaking a call Editing a Predial number Using AutoDialUsing AutoDial to make a call Storing an AutoDial number Displaying an AutoDial number Using Ring Again Enter the Ring Again Activate Flexible Feature CodeActivating Ring Again Calling a Ring Again party after notification Press the Ring Again Deactivate FFC Using Last Number RedialDeactivating Ring Again before notification Storing a Speed Call number Using Speed CallMaking a call using Speed Call Using System Speed Call Using HotLinePress the System Speed Call Controller SScCtl soft key Using Intercom Calling Making an intercom call Managing calls while not on a call Using Automatic AnswerbackAnswering a call Using Call Pickup Activating Automatic AnswerbackDeactivating Automatic Answerback Answering a call in your own call pickup group Answering a call in another call pickup group Enter the Pickup Directory Number Using Call Hold Managing calls during a call Retrieving a call on hold Using Call WaitingPlacing a call on hold Returning to the original call Transferring a CallAnswering an call during another call Using Timed Reminder Recall Transferring a call to a third party Transfering a call using Timed Reminder Recall Using Attendant Recall Using Call Park Parking a call on the System Park DN Parking a call on a DN not System Park DN or own DN Parking a call using the Spre code or FFC Retrieving a parked call Recording a Calling Party Caller Number Displaying call details Activating Call Forward Using Call ForwardManaging calls while away from your desk Reinstating a Call Forward number Using Internal Call ForwardDeactivating Call Forward Forwarding internal calls only Deactivating Internal Call ForwardReinstating Internal Call Forward number Press the IntForward key. or Using Remote Call Forward Activating Remote Call Forward Deactivating Remote Call Forward Using Call Join Managing multiparty calls Setting up a Conference Call Key, and use the Corporate DirectoryOr Personal Directory , Redial List , Goodbye key Viewing active conferees Using Conferee Selectable DisplayDisconnecting a conferee Using Group Call Calling group membersConference Count Display returns an Call FFC Answering a group call Ending a group call Using Make Set Busy Managing calls while busy at workActivating Make Set Busy Deactivating Make Set Busy Configuring Automatic Wake-Up Hotel applicationsEntering Automatic Wake-Up call Dial the Automatic Wake-Up Request FFC Cancelling Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFC Activating Message Registration Verifying Automatic Wake-Up callReading meters Dial the Automatic Wake-Up Verify FFC Changing meter Entering cleaning status Using Maid IdentificationResetting a meter to zero 130 Using Room Status Displaying room status Changing the status of a room Using Radio Paging FeaturesUsing Call Page Connect to make an announcement Dial the Radio Paging Access FFC Using Automatic Preselection Meet-MeUsing Automatic Post-selection Answering a Radio Dial the Radio Page Answer FFC. You hear the paging tone Call Override features Using Voice CallMaking a voice call Responding to a voice call Overriding a busy signal Using Forced Camp-on feature Using Forced Camp-on Answering a call camped-on to your extension Using Enhanced Override Using AutoDial Transfer Using Centrex servicesUsing Centrex or Exchange Line Switchhook Flash Tracing with the Call Trace key Miscellaneous call featuresTracing calls Using Call Trace without a Call Trace key Charging a call or charging a forced call Charging a call in progress Dial the Call Detail Recording FFC Charging a transferred call to an account Charging a conference call to an account Transfer soft key Using the Buzz signal Using Privacy Release Using External Server Applications Troubleshooting your IP Phone Virtual Office Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 Flexible Feature Codes Part 3 Basic features IP Phone 1200 LCD Expansion Module Keys and descriptions LCD Expansion Module 12-key self-labeling Key or components Description Terms you should know Information display 159 160 Index 161 Index 163 164 Page Legal Notice