Using Attendant Recall | Nortel Networks IP Phone 1230 manual

Operating your IP Phone 1230

	Trans	2. Press the Transfer soft key and retry
		call transfer.
	or	or
	or	If the called party answers, press the
		If the called party answers, press the
	(Goodbye)	Goodbye key to complete the transfer.
	(Goodbye)

Using Attendant Recall

Use the Attendant Recall feature to contact an attendant during a call and to connect the caller to the attendant.

AttRcl

(Goodbye)

1.Press the Attendant Recall key and stay on the line until the attendant answers.

2.Press the Goodbye key.

The caller connects to the attendant.

Using Call Park

Use the Call Park feature to hold (park) your active call temporarily and retrieve a call from any IP Phone. Using Call Park does not tie up a line.

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Image 110

Nortel Networks IP Phone 1230 manual Using Attendant Recall, Using Call Park

Contents

Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1230-advanced features Troubleshooting your IP Phone 1230 Contents Welcome On page 9 shows the key labels Feature overview On page 9 shows the IP Phone IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Part 2 Safety standards Other DenAn regulatory notice for Japan Connecting PowerConnecting to the Local Area Network Operation Location Getting Help from the Nortel Web site How to get helpGetting Help over the phone from a Nortel Solutions Center Getting Help through a Nortel distributor or reseller How to get help Before you begin Using your IP PhoneGetting started IP Phone 1230 controls Using your IP Phone Using your IP Phone Press the Headset key to answer a call Using your IP Phone IP Phone 1230 display Call features and Flexible Feature Codes On page 32 shows the IP Phone 1230 LCD screen Installing your IP Phone On page 34 displays the connections on an IP Phone Connections on the IP Phone Attaching the foot stand optional Connecting the handsetConnecting the headset optional Connecting the power optional Connecting the LAN Ethernet cable Connecting the PC Ethernet cable Wall-mounting the IP Phone optional Virtual Office Login Customizing your IP Phone 1230-basic featuresPassword Admin Telephone Options Telephone Options Telephone Options menu Options menu Select Telephone OptionsLanguage Adjusting volume Ringer Handset listen Handsfree listen Headset listen Buzzer Adjusting the display screen contrast Selecting a language Selecting date and time format Accessing display diagnosticsServicesDiagnostics Telephone Options menu DialPad Tone Selecting a local dialpad toneTelephone Options , and select Local Viewing IP Phone information Performing diagnostics Telephone Options , and select Call Configuring Call Log OptionsConfiguring the Callers List log Log Options Configuring New Call Indication New call indication Off New call indication On Configuring Preferred Name Match Preferred name match On Preferred name match Off Configuring the area codes Telephone Options , and select Call Customizing your IP Phone 1230-basic features Selecting a ring type Enabling or disabling Call Timer Hook default path Enabling OnHook Default PathChanging feature key labels Handsfree Enabled Headset Enabled Feature Key label Display Format Configuring the name display formatTelephone Options , and select Name Telephone Options , and select Live Configuring Live DialpadFirst name, last name Last name, first name Dial Pad Press the Select soft key to save Personal Directory Customizing your IP Phone 1230-advanced featuresElectronic Lock Local Tools menu Managing your Station Control Password Assigning an Scpw Turning Password Protection on or off Locking your IP Phone Configuring an Electronic Lock on your IP PhoneEnable Password Protection Disable Password Protection Unlocking your IP Phone Dial the Electronic Lock Deactivate FFC Customizing the Personal Directory Adding an entry Editing an entry Deleting an entry Copying an entry Searching for an entry Configuring the Local Tools menu Key Function Enter key Preferences Contrast Language Local Diagnostics Lock Menu Using Virtual OfficeNetwork Configuration Logging on to Virtual Office IP Phone Can I log on to IP Phone 1230? Customizing your IP Phone 1230-advanced features Using Virtual Office on your remote IP Phone Using Virtual Office on your office IP Phone Disconnecting your office IP Phone from a remote IP Phone Logging off Virtual Office Operating your IP Phone Using the telephone dialpadUsing the soft keys Entering and editing text Making a call Soft key Description Using the Callers List Dialing an entry Deleting an entry Using the Redial List Deleting the entire Callers List Dialing an entry Using Off-hook dialing Deleting the entire Redial List Using On-hook dialing Headset key Using Handsfree dialingTerminating a handsfree call Using a headset Switching from handsfree to handset modeSwitching from handset mode to handsfree Muting a handsfree call Searching for a specific number Using the Corporate DirectorySwitching from handsfree to headset Using the Personal Directory Making a call using the Corporate Directory Directory Using PredialMaking a call Editing a Predial number Using AutoDialUsing AutoDial to make a call Storing an AutoDial number Displaying an AutoDial number Activating Ring Again Using Ring AgainEnter the Ring Again Activate Flexible Feature Code Calling a Ring Again party after notification Press the Ring Again Deactivate FFC Using Last Number RedialDeactivating Ring Again before notification Storing a Speed Call number Using Speed CallMaking a call using Speed Call Press the System Speed Call Using System Speed CallUsing HotLine Controller SScCtl soft key Using Intercom Calling Making an intercom call Managing calls while not on a call Using Automatic AnswerbackAnswering a call Deactivating Automatic Answerback Using Call PickupActivating Automatic Answerback Answering a call in your own call pickup group Answering a call in another call pickup group Enter the Pickup Directory Number Using Call Hold Managing calls during a call Retrieving a call on hold Using Call WaitingPlacing a call on hold Returning to the original call Transferring a CallAnswering an call during another call Using Timed Reminder Recall Transferring a call to a third party Transfering a call using Timed Reminder Recall Using Attendant Recall Using Call Park Parking a call on the System Park DN Parking a call on a DN not System Park DN or own DN Parking a call using the Spre code or FFC Retrieving a parked call Recording a Calling Party Caller Number Displaying call details Activating Call Forward Using Call ForwardManaging calls while away from your desk Reinstating a Call Forward number Using Internal Call ForwardDeactivating Call Forward Reinstating Internal Call Forward number Forwarding internal calls onlyDeactivating Internal Call Forward Press the IntForward key. or Using Remote Call Forward Activating Remote Call Forward Deactivating Remote Call Forward Using Call Join Managing multiparty calls Or Personal Directory , Redial List , Setting up a Conference CallKey, and use the Corporate Directory Goodbye key Viewing active conferees Using Conferee Selectable DisplayDisconnecting a conferee Conference Count Display returns an Using Group CallCalling group members Call FFC Answering a group call Ending a group call Activating Make Set Busy Using Make Set BusyManaging calls while busy at work Deactivating Make Set Busy Entering Automatic Wake-Up call Configuring Automatic Wake-UpHotel applications Dial the Automatic Wake-Up Request FFC Cancelling Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFC Reading meters Activating Message RegistrationVerifying Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFC Changing meter Entering cleaning status Using Maid IdentificationResetting a meter to zero 130 Using Room Status Displaying room status Changing the status of a room Using Radio Paging FeaturesUsing Call Page Connect to make an announcement Dial the Radio Paging Access FFC Using Automatic Preselection Meet-MeUsing Automatic Post-selection Answering a Radio Dial the Radio Page Answer FFC. You hear the paging tone Making a voice call Call Override featuresUsing Voice Call Responding to a voice call Overriding a busy signal Using Forced Camp-on feature Using Forced Camp-on Answering a call camped-on to your extension Using Enhanced Override Using AutoDial Transfer Using Centrex servicesUsing Centrex or Exchange Line Switchhook Flash Tracing with the Call Trace key Miscellaneous call featuresTracing calls Using Call Trace without a Call Trace key Charging a call or charging a forced call Charging a call in progress Dial the Call Detail Recording FFC Charging a transferred call to an account Charging a conference call to an account Transfer soft key Using the Buzz signal Using Privacy Release Using External Server Applications Troubleshooting your IP Phone Virtual Office Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 Flexible Feature Codes Part 3 Basic features IP Phone 1200 LCD Expansion Module Keys and descriptions LCD Expansion Module 12-key self-labeling Key or components Description Terms you should know Information display 159 160 Index 161 Index 163 164 Page Legal Notice