Nortel IP Phone
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Revision history
December
Contents
Customizing your IP Phone 1230-advanced features
Troubleshooting your IP Phone 1230
Contents
Welcome
On page 9 shows the key labels
Feature overview
On page 9 shows the IP Phone
IP Phone
Regulatory and safety information
Jurisdiction Standard Description
EMC compliance for various jurisdictions Part 2
Other
EMC compliance Part 2
Safety standards
Other
DenAn regulatory notice for Japan
Connecting Power
Connecting to the Local Area Network
Operation
Location
Getting Help over the phone from a Nortel Solutions Center
How to get help
Getting Help from the Nortel Web site
Getting Help through a Nortel distributor or reseller
How to get help
Getting started
Using your IP Phone
Before you begin
IP Phone 1230 controls
Using your IP Phone
Using your IP Phone
Press the Headset key to answer a call
Using your IP Phone
IP Phone 1230 display
Call features and Flexible Feature Codes
On page 32 shows the IP Phone 1230 LCD screen
Installing your IP Phone
On page 34 displays the connections on an IP Phone
Connections on the IP Phone
Connecting the headset optional
Connecting the handset
Attaching the foot stand optional
Connecting the power optional
Connecting the LAN Ethernet cable
Connecting the PC Ethernet cable
Wall-mounting the IP Phone optional
Virtual Office Login
Customizing your IP Phone 1230-basic features
Password Admin
Telephone Options
Telephone Options
Telephone Options menu
Language
Select Telephone Options
Options menu
Adjusting volume
Ringer Handset listen Handsfree listen Headset listen Buzzer
Adjusting the display screen contrast
Selecting a language
Selecting date and time format
Accessing display diagnostics
ServicesDiagnostics
Telephone Options menu
Telephone Options , and select Local
Selecting a local dialpad tone
DialPad Tone
Viewing IP Phone information
Performing diagnostics
Telephone Options , and select Call
Configuring Call Log Options
Configuring the Callers List log
Log Options
Configuring New Call Indication
New call indication Off New call indication On
Configuring Preferred Name Match
Preferred name match On Preferred name match Off
Configuring the area codes
Telephone Options , and select Call
Customizing your IP Phone 1230-basic features
Selecting a ring type
Enabling or disabling Call Timer
Hook default path
Enabling OnHook Default Path
Changing feature key labels
Handsfree Enabled Headset Enabled
Feature Key label
Telephone Options , and select Name
Configuring the name display format
Display Format
Telephone Options , and select Live
Configuring Live Dialpad
First name, last name Last name, first name
Dial Pad
Press the Select soft key to save
Personal Directory
Customizing your IP Phone 1230-advanced features
Electronic Lock
Local Tools menu
Managing your Station Control Password
Assigning an Scpw
Turning Password Protection on or off
Enable Password Protection Disable Password Protection
Configuring an Electronic Lock on your IP Phone
Locking your IP Phone
Unlocking your IP Phone
Dial the Electronic Lock Deactivate FFC
Customizing the Personal Directory
Adding an entry
Editing an entry
Deleting an entry
Copying an entry
Searching for an entry
Configuring the Local Tools menu
Key Function
Enter key
Preferences
Contrast
Language
Local Diagnostics
Network Configuration
Using Virtual Office
Lock Menu
Logging on to Virtual Office
IP Phone Can I log on to IP Phone 1230?
Customizing your IP Phone 1230-advanced features
Using Virtual Office on your remote IP Phone
Using Virtual Office on your office IP Phone
Disconnecting your office IP Phone from a remote IP Phone
Logging off Virtual Office
Operating your IP Phone
Using the telephone dialpad
Using the soft keys
Entering and editing text
Making a call
Soft key Description
Using the Callers List
Dialing an entry
Deleting an entry
Using the Redial List
Deleting the entire Callers List
Dialing an entry
Using Off-hook dialing
Deleting the entire Redial List
Using On-hook dialing
Terminating a handsfree call
Using Handsfree dialing
Headset key
Using a headset
Switching from handsfree to handset mode
Switching from handset mode to handsfree
Muting a handsfree call
Switching from handsfree to headset
Using the Corporate Directory
Searching for a specific number
Using the Personal Directory
Making a call using the Corporate Directory
Making a call
Using Predial
Directory
Using AutoDial to make a call
Using AutoDial
Editing a Predial number
Storing an AutoDial number
Displaying an AutoDial number
Activating Ring Again
Using Ring Again
Enter the Ring Again Activate Flexible Feature Code
Calling a Ring Again party after notification
Deactivating Ring Again before notification
Using Last Number Redial
Press the Ring Again Deactivate FFC
Making a call using Speed Call
Using Speed Call
Storing a Speed Call number
Press the System Speed Call
Using System Speed Call
Using HotLine
Controller SScCtl soft key
Using Intercom Calling
Making an intercom call
Answering a call
Using Automatic Answerback
Managing calls while not on a call
Deactivating Automatic Answerback
Using Call Pickup
Activating Automatic Answerback
Answering a call in your own call pickup group
Answering a call in another call pickup group
Enter the Pickup Directory Number
Using Call Hold
Managing calls during a call
Placing a call on hold
Using Call Waiting
Retrieving a call on hold
Answering an call during another call
Transferring a Call
Returning to the original call
Using Timed Reminder Recall
Transferring a call to a third party
Transfering a call using Timed Reminder Recall
Using Attendant Recall
Using Call Park
Parking a call on the System Park DN
Parking a call on a DN not System Park DN or own DN
Parking a call using the Spre code or FFC
Retrieving a parked call
Recording a Calling Party Caller Number
Displaying call details
Managing calls while away from your desk
Using Call Forward
Activating Call Forward
Deactivating Call Forward
Using Internal Call Forward
Reinstating a Call Forward number
Reinstating Internal Call Forward number
Forwarding internal calls only
Deactivating Internal Call Forward
Press the IntForward key. or
Using Remote Call Forward
Activating Remote Call Forward
Deactivating Remote Call Forward
Using Call Join
Managing multiparty calls
Or Personal Directory , Redial List ,
Setting up a Conference Call
Key, and use the Corporate Directory
Goodbye key
Disconnecting a conferee
Using Conferee Selectable Display
Viewing active conferees
Conference Count Display returns an
Using Group Call
Calling group members
Call FFC
Answering a group call
Ending a group call
Activating Make Set Busy
Using Make Set Busy
Managing calls while busy at work
Deactivating Make Set Busy
Entering Automatic Wake-Up call
Configuring Automatic Wake-Up
Hotel applications
Dial the Automatic Wake-Up Request FFC
Cancelling Automatic Wake-Up call
Dial the Automatic Wake-Up Quit FFC
Reading meters
Activating Message Registration
Verifying Automatic Wake-Up call
Dial the Automatic Wake-Up Verify FFC
Changing meter
Resetting a meter to zero
Using Maid Identification
Entering cleaning status
130
Using Room Status
Displaying room status
Changing the status of a room
Using Call Page Connect to make an announcement
Paging Features
Using Radio
Using Automatic Post-selection
Using Automatic Preselection Meet-Me
Dial the Radio Paging Access FFC
Answering a Radio
Dial the Radio Page Answer FFC. You hear the paging tone
Making a voice call
Call Override features
Using Voice Call
Responding to a voice call
Overriding a busy signal
Using Forced Camp-on feature
Using Forced Camp-on
Answering a call camped-on to your extension
Using Enhanced Override
Using Centrex or Exchange Line Switchhook Flash
Using Centrex services
Using AutoDial Transfer
Tracing calls
Miscellaneous call features
Tracing with the Call Trace key
Using Call Trace without a Call Trace key
Charging a call or charging a forced call
Charging a call in progress
Dial the Call Detail Recording FFC
Charging a transferred call to an account
Charging a conference call to an account
Transfer soft key
Using the Buzz signal
Using Privacy Release
Using External Server Applications
Troubleshooting your IP Phone
Virtual Office
Troubleshooting Virtual Office Part 2
Troubleshooting Virtual Office Part 3
Flexible Feature Codes
Flexible Feature Codes Part 2
Flexible Feature Codes Part 3
Basic features
IP Phone 1200 LCD Expansion Module
Keys and descriptions
LCD Expansion Module 12-key self-labeling
Key or components Description
Terms you should know
Information display
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160
Index
161
Index
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164
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