Troubleshooting your IP Phone 1230

Table 10: Troubleshooting Virtual Office (Part 3 of 4)

Displayed

Probable cause

Action

message

 

 

 

 

 

Permission

Incorrect User ID

Enter correct User ID.

Denied (3)

entered.

 

 

 

 

 

Remote IP Phone has

Notify system

 

no Station Control

administrator.

 

Password.

 

 

 

 

Permission

Incorrect User ID

Enter correct User ID.

Denied (4)

entered.

 

 

 

 

 

Attempt to log on to a

Go to an IP Phone

 

remote IP Phone

1120E or a IP

 

1120E or a IP

Softphone 2050 and try

 

Softphone 2050 from

again, or consult your

 

an IP Phone

local system

 

1230(some restrictions

administrator.

 

apply).

 

 

 

 

Permission

Incorrect User ID

Enter correct User ID.

Denied (5)

entered.

 

 

 

 

 

Remote IP Phone does

Notify system

 

not have VOUA Class

administrator.

 

of Service.

 

 

 

 

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Nortel Networks IP Phone 1230 manual Troubleshooting Virtual Office Part 3