REFERENCES

Useful Notes

In order to prolong the service life of your DVD player, it is recommended to wait at least 30 seconds before you turn it on again after switching it off.

Remove disc and turn power off after operation.

Some functions of the player may not be applicable to certain discs.

Some discs with special features may not be fully supported by the player. This is not a malfunction of the unit.

In case of player malfunctioning, please turn it off, wait for 30 seconds and turn it back on. If the problem still exists, please follow the troubleshooting instructions or contact an OPPO service center.

Troubleshooting

Use this chart to help you solve operational problems. If there are any problems that you cannot solve, please contact your OPPO service center.

 

Symptom

Possible Cause

Solution

Reference

 

 

 

 

Page

 

No sound

Audio cable is not properly

Check audio cable, and then reconnect if necessary.

9 - 16

 

 

connected

 

 

 

 

Muting is activated

Press the MUTE button to cancel the mute.

28

 

 

SACD is played and the audio

This is not supported due to copyright restrictions of

15

 

 

connection is coaxial or optical

SACD. Please use the analog or HDMI audio output.

 

 

 

digital audio

 

 

 

No picture

Video cable is not properly

Check video cable, reconnect if necessary.

9 - 10

 

 

connected

 

 

 

 

TV input is not correctly

Select the input to which the DVD player is connected.

 

 

 

selected

 

 

 

 

“Audio-Only” mode engaged

Check the “A. Only” display on the front panel, and

44

 

 

 

press the AUDIO ONLY button to cancel this mode.

 

 

 

Video output format is not

When playback is completely stopped, repeatedly

21

 

 

support by the TV

press the HDMI button until the picture appears.

 

 

 

Video system is not supported

When playback is completely stopped, press the P/N

31, 58

 

 

by the TV

button or set the correct TV Type.

 

 

No color

Video system is not supported

When playback is completely stopped, press the P/N

31, 58

 

 

by the TV

button or set the correct TV Type

 

 

 

Saturation set too low

Check the saturation setting on TV and DVD player.

55

 

 

Loose or damaged S-Video

If using S-Video output, check that the cable is

9

 

 

cable

properly plugged in and not damaged.

 

 

 

Incorrect video output port

If using composite video output, check that the cable is

9

 

 

 

not incorrectly plugged into the component video jack.

 

 

Incorrect color

Incorrect color space setting

If using HDMI for video output, check the color space

55

 

 

 

setting on the TV and DVD player.

 

 

 

Incorrect component video

If using component video output, check the three

11

 

 

cable connection

component video cables to make sure the signals

 

 

 

 

match on both ends

 

 

Picture rolling

Video system is not supported

When playback is completely stopped, press the P/N

31, 58

 

 

by the TV

button or set the correct TV Type

 

 

“No Disc” error

No disc or incompatible disc

Eject disc and check.

26

 

 

loaded in player

 

 

 

 

Disc not properly loaded

Eject disc and make sure the label side is facing up

26

 

 

 

and the record side is facing down.

 

 

 

Condensation on the Laser

Turn on the player, eject the disc and leave the player

2

 

 

pick-up head

on for about an hour.

 

 

Remote control

Remote control is out of range

Use the remote control within the effective range.

8

 

failure

Low battery

Replace the batteries.

8

60

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OPPO Digital DV-983H user manual Useful Notes, Troubleshooting