9. Help
9.1Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following communication messages will be printed on the sending and journal reports (page 31).
COMMUNICATION ERROR (Code:
LA transmission or reception error occurred. Try again or check with the other party.
COMMUNICATION ERROR (Code: 43, 44)
LA line problem occurred. Connect the
telephone line cord to a different jack and try again.
LAn overseas transmission error occurred. Try using the overseas mode (feature #23, page 52).
DOCUMENT JAMMED
LThe document is jammed. Remove the jammed document (page 66).
ERROR-NOT YOUR UNIT (Code: 54, 59, 70)
LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.
JUNK FAX PROH. REJECT
LThe junk fax prohibitor of your fax machine rejected fax reception.
MEMORY FULL
LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 12) or clear the jammed paper (page 63).
NO DOCUMENT
LThe document was not fed into the unit properly.
OTHER FAX NOT RESPONDING
LThe other party’s fax machine is busy or has
run out of recording paper. Try again.
LThe document was not fed properly. Re- insert the document and try again.
LThe other party’s fax machine rings too many
times. Send the fax manually (page 30).
LThe other party’s machine is not a fax machine. Check with the other party.
LThe number you dialed is not in service.
PRESSED THE STOP KEY
L{STOP} was pressed and fax communication was canceled.
OK
L Fax communication was successful.
9.2Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
CALL SERVICE
CALL SERVICE 2
LThere is something wrong with the unit. Contact our service personnel.
CHECK DOCUMENT
LThe document was not fed into the unit properly.
document feeder rollers (page 67) and try again.
LAttempted to transmit a document longer than 600 mm (235/8"). Press {STOP} to remove the document. Divide the document
into two or more sheets and try again.
CHECK FILM
LThe ink film is empty. Replace the ink film with a new one (page 11).
LThe ink film is not installed. Install it (page
10).
LThe ink film is slack or creased. Tighten it (see step 5 on page 10).
CHECK MEMORY
L The memory (telephone numbers, parameters, etc.) has been erased. Re- program.
CHECK PAPER
LThe recording paper is not installed or the unit has run out of paper. Install paper and press {START} to clear the message.
58 | For Fax Advantage assistance, call |
